Question about Maytag Neptune FAV6800AW Top Load Washer
This could be an issue with the control board. I assume you have recycled he machine 120VAC power to turn off machine. If that did not help I would check to see if the control board will let you get into Service Mode.
Try this close the lid and try to enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00” Pressing the Delicates key will lock the lid. Now press the Presoak key the drain pump will turn on do you hear it run? Stop the test with the off button or hit the Presoak key. If you can get into Service Mode report back and we can try getting into the machine diagnostics mode.
If your FAV6800AWW will not let you get into Service Mode I would next replace the Control Board. The Control Board is under warranty for 5 years. Call Maytag at 1-888-462-9824 to see what your next step may be, I got them to send me the control board.
Do you have surge protection on the outlet powering the machine? Have you had any storm activity in your area recently?
Posted on Jun 16, 2009
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Posted on Jan 02, 2017
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1, Controloptionsmay be changedby se-
2. Currentoptionwillappearin thedisplay.
4. PressCANCELpadtosetthe displayed
The LOCK is option 4 change the OPTION from 4 to 9.
9 is the factory default settings.
This should work. However.... there is the possibility that the unit had performed a self clean function. If you just completed a self clean cycle it can but up to 1 hour AFTER the cycle before you can open the door or use the oven as the range must cool down and cycle a thermostat before it wil work again.
There is also the possibility that the door lock has not completely retracted. If you can get it to start a self clean cycle.... after 1 minute press cancel and the lock should retract. (I know you said won't do anything) I am hoping that after you reset the options from 4 to 9 that you might be able to do this.
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