Question about Konica Minolta PagePro 1350W Laser Printer

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Printer cannot detect genuine toner cartridge

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Clean the sensor that reads the toner cartridge.

Posted on Aug 26, 2009


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Posted on Jan 02, 2017

  • 4 Answers

SOURCE: illegal toner

The HL2700CN is a Tally machine rebadged by a number of manufacturers.  Each has it's own unique 'plug' on the back left side of the cartridge as you look at it in the machine.  Check that the plug is the right shape and if necessary fit the one from your empty 'brother' cartridge.
I have only ever had the 'illegal toner' message when I put in a Lexmark cartridge by mistake - swapping plugs solved it.

'Brother' machines seem to run at a different temperature than other Tally clones - so there may be a deeper problem with the toner that you used.  In my case it simply failed to fuse to the paper and I had to get another cartridge.  Check for deposits on the OPC belt and fuser rollers.

Posted on May 09, 2008

  • 3587 Answers

SOURCE: Cannon IP1880 Cannot detect Cartridge may find that new drivers help a bit.

get them here

Posted on Mar 20, 2008

  • 214 Answers

SOURCE: Toner Not Installed - After replace black

pleas clean toner chip reader, remove pc drum and all toners, under the toner rack there is a 3 pin chip reader, use pressure air to clean it. if the new BK toner is not original, it will say only not genuine toner but will print.

Posted on Jul 01, 2008

  • 52 Answers

SOURCE: "Can't Detect Genuine Toner Cartridge"

minolta printers work on "chips" if the chip atached to the cartridge is not original minolta you better change it.

Posted on Jun 18, 2009

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SOURCE: New Samsung toner cart reads LOW

This is due to a sensor that reads the actual cartridge is defective not the actual cartridge or the cartridge is one that was refilled and thus not put back togeather the way it should have been. So its ether or a refilled cartridge or a bad sensor. Both req. repair in some sort.

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Posted on Apr 22, 2010

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1 Answer

My cartridge is full of toner but the printer says it needs to be replaced, how do i reset the cartridge?

You can't. The toner levels are calculated and approximated. Make sure you use genuine Kyocera toner and replace it.

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Kyocera compatible does not mean Kyocera genuine. Not using genuine toner can invalidate your warranty. If that doesn't bother you then the printer detecting a non-genuine cartridge is not an issue.

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If you are using a non genuine HP cartridge, it is very likely it is defective and can not read the chip on the cartridge. Replace the toner with a Genuine HP cartridge.

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I have samsung ml 2010 printer. i always get the message install toner cartridge. but it has a lot of toner it. ihad open it and saw a lot of toner

there is a problem with the detection of toner, could be:
  • the toner cartridge not set in the printer correctly
  • the toner cartridge is faulty (replacing the cartridge may fix)
  • a part in the printer is faulty and is not detecting the toner, or toner cartridge
I'm not exactly familiar with where the toner is detected but you could use an 'air brush' to clean the printer, as perhaps the part that contacts with the cartridge is dirty. You could give the toner cartridge a little side-to-side shake as this may even out the toner and activate the part that detects the toner.

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Recently had a low toner message for black. Next time I went to use a fault appeared - incoreect cartridge. I replaced black toner with genuine Lexmark cartridge - message still appears. Have turned...

Nice job on trying different ways to resolve the problem - turning off/on the printer, removing power source, reseating the cartridges and even changing the cartridge with a genuine Lexmark cartridge. You pretty much did the necessary. Genuine Lexmark cartridges shouldn't cause you that much trouble. I strongly suggest you contact Lexmark technical support to further investigate the problem.

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Hi, there is a toner cartridge inserted on my prin...

Either toner cartridge faulty or printer detected non-genuine toner cartridge.

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I have two HP 2600N printers that print Yellow onto the whole page. Replaced Toner and it wont and worked for a short time and then got worse with the yellow on the page. One of the units says yellow toner...

Generally this is a toner cartridge issue. Are you using genuine toner cartridges or generic remanufactured? I have attended alot of repairs on this model when clients use generic cartridges. Usually a genuine cartridge fixes the problem.

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Are you using genuine hp cartridges?

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1 Answer

"Can't Detect Genuine Toner Cartridge"

minolta printers work on "chips" if the chip atached to the cartridge is not original minolta you better change it.

Oct 28, 2007 | Konica Minolta PagePro 1350W Laser Printer

2 Answers

False Toner message

Are you using genuine HP toners? If not HP puts a chip on there cartridges that tells the machine it is a new cartridge. Some generic toners do not replace this chip therefor giving you this false message.

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