Question about Microsoft Xbox 360 Console

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My xbox just says open try

When i turn on my xbox it tells me to open tray i open it it says to close it than i close it than it says reading than stops and tells me to open tray again

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  • EricksGotFix May 11, 2010

    What are you trying to do, play a game or watch a movie/ listen to music?

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  • 34 Answers

I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.

Posted on Jun 23, 2009

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1 Answer

My xbox 360 doesnt want to read the game. when i put in gears of war, it tells me to open tray. i open it then close it and again it tells me to open tray. ive done the clean cd and still the same thing....


Unfortunately this is a common issue with the xbox. If you have tried all the steps that are provided on the xbox support website, it may be time to call xbox support and get your xbox repaired. If it is out of warranty, I'd honestly just get a new one cause the repairs run about $120 out of warranty.

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Tip

XBOX 360 WILL NOT READ DISC SAYS OPEN TRAY


eject the game from the cd console if in the drive make sure your xbox is on warm it up take the disc if it is dirty run under warm water all over the silver side of the disc till dirt and debris gets completely removed after still holding the disc turn off the water and use scott SCOTT brand toilet paper the straight kind and use about four sheets to dry the disc or use a blow dryer, not preffered prefreably scot toilet paper after the disc is dry and warm very dry take your clean index finger and remove the rest of the debris off the disc and when the xbox says open tray let it say close tray close it see if it says read the disc if it says read the disc then it is not your laser or the laser needs to be blowed off with an air gun or compressed air. Get it to say close tray and itll close it self, wait ten seconds turn off the xbox turn it back on and go to my xbox mash play wait for it to read the disc. THE DISC WILL NOT WORK IF IT IS DIRTY I reccomend running it under warm water (let dry on both sides while still holding it properly) use a non scratch cloth to clean the disc preferablly scott toilet paper the smooth kind, after it is dry put the disc in the console if youve tried the disc try a brand new disc it might definately work after it says read if it says play the game then its the disc. If nothing happens like it dont say reading disc then your laser is cracked corrupted, or it has debris on it or is wett. Dont let your laser head get wet because i told you to run it under water make sure the disc is dry and completly free of scratches and smudges. WASH THE DISC WITHOUT SCRATCHING IT. Dont put a wet disc in your x box. Mash the hard drive button down and release mash reset to recycle the xbox green lights. Remove all the cords fromt the xbox wait two weeks or shorter, I waited a month or more before i played my game and it worked after I cleaned it twice one time and a month later i cleaned it without soap and used luke warm water.Remember Open tray, press buttom close tray closing automatically should say read reading reading disc then play if does not read the disc then its your laser. If its your laser and you are sure its your laser do not remove the hardrive or any screws they can tell youve botherd it because that will void your warranty. go to www.xbox.com/support its a pdf file print shipping label follow the steps to repair.

on Jun 13, 2010 | Video Game Consoles & Games

1 Answer

What do you do when your xbox won't read disks?


The main problem might be a big problem with the disk tray. There might be an faulty wire that has lost connection and if your disk wont event turn on, there might be a problem with the power supply that supplies the cd tray. If the disk opens and closes but doesnt read and wont say tray is in and keeps saying open tray, there might be a small fracture on some of the wires or there is something wrong with the motherboard of the xbox 360. The best way is to buy the warrenty now and send it to the xbox 360.

Jul 27, 2011 | Microsoft Xbox 360 Console

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When i cut the xbox on and try to play the game it tells me to open the tray then close it it says reading for a second and then asks me to open the tray again


Try one of the following options

- clean the lens
- change you game cd
- restart the game when it brings that error
- change len if neccessary

Feb 17, 2011 | Microsoft Xbox 360 Console

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My Xbox 360 isn't reading any discs. Games nor Movies. When i put either in the game console it tells me to open the tray because it didn't read.by the way it makes a funny noise when it tries to read the...


take out the cd. close the tray with no disk in it. let it read till it says open tray
open and close it like 3 times with tha method mentioned above with out the disk. then put the disk back in and it will probly work.
sometimes the system turns dumb and u haft to remind it to reconize when there is actally no disk.

Oct 25, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox will not read discs it just says open tray


I found a solution that works for me after a long period of time with this problem.

Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

This worked for me, and it was the only thing that worked for me. I had already tried hitting the console with the controller (gently), and doing the stuff Microsoft recommends etc.

If that doesn't work, you could try gently knocking the top of the Xbox with your conroller, when you put the disc in, as I've heard that works for some people.

Another thing that works for some people is taking the disc out, closing the tray, then when it goes to Open Tray, open the tray, put the disc back in and then closing the tray again.

Jun 17, 2010 | Microsoft Xbox 360 Console

1 Answer

Disc tray wont work right


Hi

You can check the tip i have created on solving this issue of open tray, let me know of this help and do take time to rate my solution

Happy Gaming

http://www.fixya.com/support/r3803844-troubleshooting_steps_xbox_360_open

Regards
KreativeGeek
http://gamingbox.wordpress.com

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My xbox 360 doesn't play my games


it could be that u got **** like food in your x box360 open it up and clean it out put it back to gether and try it if this dose not work tell me at alexswierenga@yahoo.com ty

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Getting to the dashboard screen is a good thing but still cannot rule out a bad circuit board or power supply. All the symptoms point to a bad DVD drive but the opening/closing by itself do indicate a problem with the microprocessor. Can you turn the power on and off with the small button?? If not, would definitely suspect bad board.

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