Question about Sony Cyber-shot DSC-W50 Digital Camera

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When I turn the camera on, the lens keeps going in and out...

When I turn my camera on the lens keeps moving in and out and the screen says "access" and than says turn off... I dropped it once and it hasnt worked since....Wondering if there was any solutions to try before I go out and buy a new camera

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When you drop your camera two things may happen.
1- Some mechanical part of the lense mechanism may have been damaged or broken. You would have to open the lense and check for broken parts, damage parts disconected cable. It is not advisable for most people to open the lense and put it back together. You would most likely make it worse.

It usually cost more to fix it than, if you invest in new camera.

2- If some dirt somehow got on the side of the lense, they may cause your lense not to open 100% when you turn it on or retract 100% when you turn it off. I had the same problem with my sony cyber-shot DSC-w7 which is very much similiar to yours. Here is what I did and my camera is working fine ever since.
I cleaned around the lense.
While I turned the camera off, I pressed the lense in (up and down and turning motions) Not too hard for a few times untill the lense retracted over 90% of the normal.
I then push the lense a little harder so that the lense was 100% retracted.
After I turn it on and off a few times, the lense opened and closed as it does normally.
If you try this, it should get fixed if it is fixible.

If it was not fixed and you decided to buy a new one and you intend to trash it. Give it to someone like me who loves to open up and mess it up or sometime fix it.

Good LUCK !!!!!!!!!!!!!!!!!!!!!!!

Posted on Jun 16, 2009

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(((SLAM IT))) I read on HERE (but can't find the exact link anymore) several others suggest slam the camera on it's side and VOILA, mine is WORKING AGAIN!!! YAY!!! I banged it on my coffee table.... falconree@aol.com

Posted on Jul 08, 2009

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I had the exact problem.
The Sony website or manual does not show how to troubleshoot this. I called them and they weren't able to help me. However, I gave it a jolt against the wall and a towel so that it wouldn't scratch and it started working again. Not too hard but hard enough. It was either that or pay $91 to ship it. Well, it worked and from what I hear, it also worked for other people as well.

Posted on Jul 07, 2009

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When I turn on sony cyber-shot camera I get a screen display that states "access". The lens keeps going in and out and then it states,"turn the power off and on again" What's...


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Is important for people who share their knowledge, know your comments.
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