Question about Tomtom ONE 3rd Edition GPS

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My tomtom just has a blank white screen when turned on.theres sound but no picture

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Posted on Jan 02, 2017

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SOURCE: turning unit on , only comes to a blank white screen

This worked, it took about 2 mins. and no more white screen.

Software problem I sure.

http://www.tomtom.com/support/index.php?FID=8578&Lid=4

Posted on Jan 04, 2008

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  • 243 Answers

SOURCE: white cross in red circle on the tomtom screen

hi. i suggest to try a soft reset first. go tomtom.com select support search for reset select softreset select your device do as told when this is not enough search in tomtom for start up and read wht to do.

Posted on Feb 21, 2010

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1 Answer

The screen on my tomtom keeps going to a blank white screen any ideas


Usually caused by a faulty battery and lines appears when there is insufficient voltage . Replace battery
Very common on LIVE models

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Try resetting the unit. Little black button labeled reset on bottom.

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Try resetting your tomtom by inserting a paper clip through the reset hole found underneath. One quick press is all thats needed. Charge the tomtom first now and then switch on after its had a good charge.
If this doesnt work , please reply again and i'll try and help further.

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1 Answer

White Screen


I guess you have the same problem I did.... I have a TomTom One 3rd Ed., and after updating it through TomTom Home, every time I turned it on, I got a blank white screen. I would have to reset it every time before I could get it to work right. If this is the same problem...go here to download the fix.
http://www.tomtom.com/support/index.php?FID=8578&Lid=4

Jan 11, 2008 | Tomtom ONE GPS Receiver

3 Answers

Turning unit on , only comes to a blank white screen


This worked, it took about 2 mins. and no more white screen.

Software problem I sure.

http://www.tomtom.com/support/index.php?FID=8578&Lid=4

Dec 30, 2007 | Tomtom ONE GPS Receiver

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a lot of heat will cause your screen to go blank

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Tom Tom One


Is this a TomTom One 3rd Edition? If it is and if the blank screen that is coming up is completely white, a fix has been posted at http://www.tomtom.com/support/index.php?FID=8578&Lid=4

Before you install the update, be sure that you have the model and problem described. I hope this helps.

Dec 27, 2007 | GPS

1 Answer

Screen display


I guess you have the same problem I did.... I have a TomTom One 3rd Ed., and after updating it through TomTom Home, every time I turned it on, I got a blank white screen. I would have to reset it every time before I could get it to work right. If this is the same problem...go here to download the fix.
http://www.tomtom.com/support/index.php?FID=8578&Lid=4

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6 Answers

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Got it for Xmas. Same thing blank screen. Called TomTom and they sent a Fedex return label free of charge.

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1 Answer

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Call tech support 1 866 4 tomtom M-F 8:30 am - 7 pm eastern time and sat 9-6, they'll replace ur tomtom with the advance exchange program, make sure u register first in tomtom.com, it will cut ur call about 25 mins.

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