Question about GE (PSS26MSRSS) Side by Side Refrigerator

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GE Monogram side by side not cooling

Model # ZFSB@&DAB SS Serial # HV237441
unit is 10 years old
two days ago discovered that the electrical plug was not fully plugged in.  Unit was running but not cooling.  After unplugging and plugging, freezer cooled and froze.  refrig side cooled but not fully.
Today, unit appears to be running but not cooling on either side.  Freezer completely thawed.

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I had the same problem. GE Man said that since the unit had been allowed to warm so much, we needed to empty it, unplug it, and totally leave it alone for 24 hours for any excess water to drain out. Then, we needed to plug it in and let it run with NO ITEMS INSIDE AND NO OPENING OF THE DOORS AT ALL for 48 hours. After that, we started using it again and it was Perfect!! I thought it was a lost cause, so this worked and didn't cost me a dime!!

Posted on Jun 24, 2009

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