Question about Dell Axim X5 Pocket PC

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Can't Sync to my PC!!

Help!  For years I have come to my office each day and turned on my PC, then placed my Axim X5 in its cradle for syncing to Outlook.  No problems.  Today, it gave me an error message saying "attention required" and would not sync.  I removed it, rebooted the computer and tried again.  Same thing.  I did a soft reset.  Same problem.  I even tried a hard reset.  Same problem.  It will not sync with my calendar and contacts.  This is a huge problem since I use the PDA daily for appointments (I'm a university professor).  Any help would be greatly appreciated!

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  • cas12 Oct 31, 2007

    I do have the icon on "My Computer" showing the PDA.



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Completely uninstall the driver and your pda, then reboot, then re-install driver.

Posted on Nov 01, 2007

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You see the icon of Axim X5  on my computer???

Posted on Oct 31, 2007


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Does not recognize my connection for active sync

Dell made an entry into the market of Personal Digital Assistants (PDA) with Axim X5. The Dell Axim comprises of families of X5, X3, X30, X50 and X51. The Dell Axim PDA can be connected to the computer either by using a cradle or a sync cable. The sync cable connects the device to the computer directly. Here are the steps for connecting a Dell Axim to a computer using a sync cable.
  1. p 1 The Microsoft ActiveSync software must be installed in order to connect the PDA to the computer. This software is found in the Dell Axim Pocket PCmag-glass_10x10.gif Companion CD.
  2. Step 2 The Axim X51 PDA has a 36-pin connector, while the X3 has a 22-pin docking connector.
  3. Step 3 Connect the USB connector found at the end of the sync cable to the computer.
  4. Step 4 Check the PDA. If the PDA is not properly cabled to the computer, you will get the following message: “Connect your device to a computer using a sync cable or cradle before running the system update. Ensure that ActiveSync is installed on the computer and that the ActiveSync connection is successful.”
  5. Step 5 Ensure that the Dell logo faces upward.
  6. Step 6 Use the sync cable to set up a partnership, which can be done multiple times when you sign in as a guest.

Nov 14, 2009 | Dell Axim X3 Pocket PC

1 Answer

We have a Dell Axim X5 that we are trying to connect to a PC. Have obtained a USB data/power sync cable, the Dell appears to charge from this cable however, ActiveSync on the source PC doesn't recognise...

I use AS 4.1. I think the Axim will use up to AS 4.5. I had no problems with sync until SP3 came out. Now I must resart the computer with the Axim connected to sync. If the computer goes into suspend it will no longer connect until restarted.

Attempt a restart with it connected.

I have known others with no ability to get the Axim and other devices to be recognized. Unaware of a solution in that case.

Jul 13, 2009 | Dell Axim X5 Pocket PC

1 Answer

I cannot get my Dell Axim X5 to sync to my laptop

Well windows vista doesnt need any software to run the axim, it has a hardware feature on it to detect and sync to it. Ive never heard of this. I would be able to help better if i was in an instant message session with you and able to see things better. If you have google my account is: clintchance if YahoO! clintchance1101 hotmail: (yeah i know, i dont like to change the username often.) If you can contact me on one of those i can help you better. Im usualy on after 3:00 PM CST

Jan 13, 2009 | Dell Axim X5 Pocket PC

2 Answers

AXIM Disconnecting

Go to Start Settings System Power Control Uncheck (On external power) or set it to what ever mins you want

Sep 14, 2005 | Dell Axim X5 Pocket PC

2 Answers

Axim wont automatically shut off

I would guess your light should dim after 5 minutes. But I bet your axim wont shut off for 2,3, or 4 hours. My battery is wonderful so I have it shutting off after 2 hours.

Sep 14, 2005 | Dell Axim X5 Pocket PC

3 Answers

Why does my axim power on by itself?

I've noticed that mine will power itself on as well. But is usually goes like this... 1. Sync with computer 2. Unplug cable 3. Turn off Axim 4. ~1min later...Axim is on and at the password screen

Sep 14, 2005 | Dell Axim X5 Pocket PC

1 Answer

Help active sync will stay in limbo attempting to connect to cradled axim

Does your system detect the handheld? After you connect the cradle or cable to the computer, then you should be prompted to install drivers for the handheld. Make sure that Dell Pocket PC appears in the Device Manager.

Sep 13, 2005 | Dell Axim X5 Pocket PC

4 Answers

USB Sync Cable

I dont' think so. No other PDA does - it would be quite a drain on the USB port. It isn't like powering the tiny LED in an optical mouse.

Sep 13, 2005 | Dell Axim X5 Pocket PC

2 Answers


I am unsure myself after looking at this Pocket PC software matrix. Today I use AvantGo in my HP Jornada under PPC2000, but it seems it is not installed in the PPC 2002 software according to this matrix. Maybe there is a download you have to do, or settings for your server access you have to make?

Sep 13, 2005 | Dell Axim X5 Pocket PC

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