Question about Polycom Viewstation FX H.323
I work at National Technical Institute of Deaf, RIT, NY. In our campus there are many Sorenson VP-200 and PolyCom ViewStationEx installed. I face issues in making calls from Polycom to Sorenson or vice-versa. I am able to make a call using the IP, however the call quality is really bad. There are lots of video jitters and the video hangs very frequently.
I have tested it on both, local LAN (both Polycom and Sorenson within same subnet) and remote calls. The call qualities are really bad in both cases.
If connected to a Cisco Switch, make sure the EX is not set to Auto for Speed or Duplex.
Posted on Dec 14, 2007
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