Getting the inner cover is open message when it is closed
I changed the ink and now I am getting the message that the inner cover is open when I go to print and because of that I can not print. I have turned the unit off and unplugged it from the socket and the computer and no change.
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Re: getting the inner cover is open message when it is...
I think you could not adjust printer cover properly.so we get many time this type of message in practs. becuse printer sencer are attached in cover and paper fedder and another parts. while they are not connec between them . they bring that type message.....thanks
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The inner cover is a flap on the inside in front of the carriage when it is at rest when the cover us open. You had to flip the inner cover down to access the ink cartridges.
Open the cover. The inner cover is in the center and need to be flipped up.
The inner door is the CD tray that is disabled in US versions.
Look right above the paper output tray and you will see a 6 inch long and 1.5 in wide tray sticking parrallel to the output tray.Flip it back up and you should be good to go.
Had the same problem myself but discovered that I had previously moved the inside flap down when I put the ink in. I moved this back into position and bingo! (If you make sure all the covers are closed then look into the printer where the paper exits you will see the flap that moves up and down, this must be in the up position)
I had the same issue, turning off didn't solve it. There's a plastic flap the width of the print tray just inside that I flipped up and it solved this problem. It is directly in front of the ink tanks. I'm assuming we flipped it down and forgot about it. It seems it needs to stay up, although you wouldn't notice it when it flips down when you close the top, as it closes just fine with it down. It's easy to overlook. This took me a few hours to realize.
The top of the flap has a half circle cut out of it in the middle.
The "inner cover" can be seen if you open the paper output door, which
you have to do to open the "printer cover" to get inside the machine
and install the ink cartridges. The inner cover is a black bar right
inside here. Push it up firmly enough , and it will snap up.
New Page 1
More Than One of the Same Ink Tank is Installed
installing or replacing an ink tank, only one of the following ink
tanks should be installed. If the ink tank is not installed correctly,
an error message will display.
Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)
Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)
When the scanning unit (printer cover) is opened more than ten minutes,
the print head moves to the right side. If this occurs, close the
scanning unit (printer cover), and open it again.
Open the inner cover.
on the tab to release the ink tank, then remove it from its slot. If
you are replacing multiple ink tanks, make sure to replace one by one.
Insert the ink tanks into the print head. Note: Press the mark "PUSH" on the ink tank firmly until you hear a click.
Ensure that all the ink tanks are installed properly and the ink tank lamps light red.
<7> The ink tanks are installed properly.
<8> The ink tanks are not installed properly.
Note: Ink Tank LampYou can check the status of each ink tank according to the way its lamp flashes.
- On: The printer is ready to print.
- Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
- Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
- Off: An error has occurred and the printer is not ready to print.
Close the inner cover and the scanning unit (printer cover). Note:
When closing the scanning unit (printer cover), be careful not to jam your finger.
When starting printing next time, the print head cleaning launches automatically.
Confirm that the ink tanks are installed properly
replacing the ink tanks, confirm that the new ink tanks are installed
properly. (See the illustration below this paragraph for ink tanks
recommended for this model.) If the ink tanks are not locked into
place, paper may not be fed properly, or ink may not be supplied to the
Ink Tanks: - BCI-24 Color - BCI-24 Black
Make sure the power is turned on.
Lift the Scan Unit until it locks into place (1). The Print Head Holder moves to the center.
Open the Paper Output Tray (2).
Open the Inner Cover.
Check if the ink tanks are installed properly.
Ink tanks installed correctly
Ink tanks installed incorrectly
When installing the ink tanks, push the top of the ink tank until a click sound is made.
Note: If the ink tanks are not installed properly, paper may not be fed properly, or ink may not be ejected.
Close the Inner Cover.
CAUTION: Press the center of the Inner Cover until the cover locks into place.
Return the Scan Unit to its original position. The LCD displays a message asking if you replaced an ink tank.