Question about Whirlpool GD2SHGX Refrigerator

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Fridge and freezer not working .very weak. only 5 years old

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  • chris weier May 11, 2010

    is there frost on the back of the freezer section? indicates a defrost problem. is the fan running? is the compressor running?

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  • Whirlpool Master
  • 4,654 Answers

First I want you to unplug the refrigerator and open the control panel inside the fresh food compartment. Inside there is a part called a defrost timer but its electronic. Part number 4388932
This is most likely your problem with the refrigerator. Its not defrosting. When you are working and power is unplugged I want you to check the defrost heater and have a look at the defrost thermostat inside the back wall of the freezer. Take one wire off the end of one side of the defrost element and check to see if there is continuity. The defrost thermostat could also be a problem but when the temperature in the back of freezer reaches 50 degrees the defrost thermostat will have the contacts open. That is normal at that temp. When not normal is when its freezing and the contacts are open. That will cause the freezer to miss defrost. Check these things, check for burn marks on the defrost control board and let me know what you find. Why this post is so late I will never know. Sorry I just noticed the date. Maybe this will help someone..Sea Breeze

fridge and freezer not working - bb77579.jpg

Posted on Jun 21, 2009

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