Question about Philips GoGear HDD6330 MP3 Player
Hi My problem with philips is that they have repaired my hdd which had a cracked screan. they didnt put it back together properly though?? They also charged me for a softwear upgrade, which i can do myself at my home pc anyway, this upgrade caused my hdd to overheat and crash?? any suggestions of what to do who to contact?? Iv been to the philips store on their website and on the phone to their customer service team. They want me to pay for repairs to the produt?? HELP!!
In-warranty - call Philips
Out of warranty - call Philips for best repair/replacement prices
Option 2 - consult local yellow pages or Best Buy Geek Squad to see fi they will perform repair
Option 3 - get a new Mp3 Player - the cost of repair usually exceeds cost of gettign a new one.
-Tha Mp3 Doctor
Posted on Feb 11, 2008
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