Question about Philips GoGear HDD6330 MP3 Player

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Philips HDD 6320 30GB

Hi My problem with philips is that they have repaired my hdd which had a cracked screan. they didnt put it back together properly though?? They also charged me for a softwear upgrade, which i can do myself at my home pc anyway, this upgrade caused my hdd to overheat and crash?? any suggestions of what to do who to contact?? Iv been to the philips store on their website and on the phone to their customer service team. They want me to pay for repairs to the produt?? HELP!!

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In-warranty - call Philips
Out of warranty - call Philips for best repair/replacement prices

Option 2 - consult local yellow pages or Best Buy Geek Squad to see fi they will perform repair

Option 3 - get a new Mp3 Player - the cost of repair usually exceeds cost of gettign a new one.

-Tha Mp3 Doctor

Posted on Feb 11, 2008

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1 Answer

Replace internal hard drive


This have to be easy. Use small philips screw driver to open HDD compartment, there may be one or two other screws to remove, slide the HDD away from it's connector and take it out. If there is any cage, remove the HDD from it (4 screws at most). Replace with the new HDD and assemle in reverse order. Boot from the recovery CD and install the OS, device drivers and other software. Your old data will be on your old HDD. In case it is in good working order you can put it in USB cage and use it as external USB HDD to transfer your data back.

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I have a DVDR3450H dvd Recorder and it cannot open when i open there is a 'philips' sign on the lcd and do nothing after some seconds it seems it restarts with the philips sign again but doesnt work.. i...


Pull out the hdd and format it in a computer in one single partition NTFS. Put the hdd back and upgrade with the last file disponible on Philips and enjoy again your device. Success.

Jun 13, 2010 | Philips DVDR3450H DVD Recorder/HDD...

1 Answer

Philips DVDR3450H. How format the HD?


Hi,
Found a document DVDR3450H_3452H_3460H_eurp FWUpgradewk635.pdf Describes procedure of firmware update and disc formatting. Some cut'n'paste from the document:


2. Preparations for new HDD
In the event when the set unable to boot up or recordings not stored due to an defective HDD, the HDD will have to be replaced with the steps describe below:
1. Replace the Faulty HDD with a new HDD.
2. Before connecting the new HDD on the Digital Board ,the jumper pin at the connector of the HDD is to be removed.
3. Connect the new HDD to the Digital Board.
4. Power up the set . It will open the tray and prompt to load the upgrading disc.(the upgrade disc is
the same disc under firmware upgrading.)
5. The set will display
“Load”.
6. Put the upgrade disc and close the tray and the set will show
“Copy” ……… “Boot”
7. The rest of the procedure follows the software upgrade given in 1B -Procedure to apply the firmware upgrade.
*Note : 1)Do not press any button or interrupt the main supply ,otherwise the set may
become defective.
2)When the HDD formatting is successful ,the set will go to standby mode.

Jan 17, 2010 | Philips DVDR3450H DVD Recorder/HDD...

1 Answer

How can I change the original HDD with one bigger


If you clone the 160G drive you will always end up with a 160GB drive. COPY {instead of IMAGE or CLONE} the 160GB contents to the 500GB drive and you'll have lots more room on the 500GB drive.

Sep 28, 2009 | Philips DVDR520H DVD Player/HDD

1 Answer

Unsure of which driver to download


try to go to philips website technical support download since the brand of your computer is philips. there u can download the correct drivers for your hardware! good luck!

Aug 16, 2009 | Computers & Internet

1 Answer

Hdd recorder / recording & watching cable channels


yeah actually that is kinda simple. Like the old vcr recorders you can just put a splitter between the cable (input) and your dvd hdd and your tv.
that is an easy 3 dollar solution

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1 Answer

Problem Recording HDD to DVD-R


Hi,

I had a few problems with my philips 3450 - I downloaded the latest software upgrade at www.philips.com/support , and my issues were resolved. Worth a shot...

Only other thing I can think of is you may have a faulty batch of DVD-Rs?

Best of luck!

Jan 16, 2008 | Philips DVDR3450H DVD Recorder/HDD...

1 Answer

Sometimes after switching on its has got blank hdd


Get the latest version of the software from the Philips website - it is more recent than the install CD. then,

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Dec 01, 2007 | Philips GoGear HDD6330 MP3 Player

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