Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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FRSS36AF25/3 with exactly the same problem

I've removed the in-door ice-bucket, and tried again. No motor spinning. Switched between cubed and crushed nothing. I can hear a slight clicking noise when I push the dispenser (to get ice), and the light goes on, but no ice...

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  • 331 Answers

Ok it sounds like the motor or it may have spun the gear... if you go here www.techray1.com and click on the guru guy. it will take you directly to repair clinic where you can ID the part needed.
Since you have the ability to tear it apart. replacing the part will be easy..... let me know if this helps

Posted on Jun 16, 2009

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Posted on Jan 02, 2017

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1 Answer

Ice crusher stuck on crush


your ice solenoid is frozen. It is located behind the ice bucket next to the auger motor. It will need to be removed, unfrozen, and squirt a little wd40 to prevent it from happening again

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this manufacture makes 2 seperate style ice buckets one in the door and one in freezer with a large ice bucket and auger screw that turns... first we will explain the one up on a shelf in freezer side up top... if you pull your ice bucket completely out of freezer... there should be a small bar coming out of rear toward bottom of ice bucket assembly now put it back in where you got it but this time watch where the rod goes... there is a solenoid in the rear of freezer actually called cube/crush solenoid and what this does is if switched to crush will raise that rod and activate the teeth in bucket to crush ice... if not will let ice fall out in whole piece...this solenoid sometimes gets hung or will freeze ...make sure with your finger you can move it freely and then watch it with some assistant pushing the switch for you does it go up when the handle is hit... the ice bucket in door works the same way except the componets are in the door and a little harder to access... repost with any questions if this doen not help you out...good luck to you

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1 Answer

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What is most likely your problem is the crushed ice solenoid. This solenoid, which is located next to the auger motor behind the ice bucket, is failing to actuate when you request cubed ice. Its "home" setting is crushed, and actuates to allow cubes past the crushing mechanism in the bucket. To be certain its the problem, remove the ice bucket, and tape the door light switch in the closed position. actuate the ice dispenser lever, for both cubed and crushed ice. you will see a square hole next to the rotating fork, when you select cubes, it should open. If it does open, there is something wrong with your ice bucket, perhaps the arm is broken, or the door inside bucket is off its snap in type hinge or broken altogether. If it doesnt open, replace the solenoid

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1 Answer

WILL NOT MAKE SWITCH FROM CUBE ICE TO CRUSHED I CE


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1 Answer

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1 Answer

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1 Answer

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1 Answer

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