Danby DMW119 Stainless Steel 1000 Watts Microwave Oven
Problem for Danby DMW119 Stainless Steel 1000 Watts Microwave Oven

Problem with microwave start button




By samsenwasane on Jun 15, 2009

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problem with microwave start button
Comments:

Jun 16, 2009

- DANBY SILHOUETTE MODEL# DMW946SS The start button dosnt work,when i try to heat up something i press 1min then start the button doesnt work also the zero. some of the numbers work.what could be the problem?

Clarification Request

Posted by MicrowaveSvc on Jun 16, 2009

I would suspect you have a failing keypad.

Is it possible that some spray cleaner accidentally got into the controls?

Direct spraying of cleaners on the keypad and steam from the cooktop can damage the controls.

I always recommend that you spray non-ammonia cleaner on a soft cloth (not a paper towel which can scratch) and gently wipe the keypad.

And I always recommend that you use the vent fan when cooking on the stove top to keep heat, steam, and grease out of the controls.

If it does not dry out over time, it may need to be manually dried or blown out.

The keypad may be damaged or worn out, or control unit may be damaged.

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for about 5 minutes.

Let us know what you find out.

Posted by MicrowaveSvc on Jun 16, 2009

Please reply back with your brand and model number as well as a more specific description of the failure (when & how) so we can help you.

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