Question about Sub-Zero 695/O Side by Side Refrigerator

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My sub zero model 3211 has frozen ice at the back of the refrigerator. It's cold but doesn't seem cold enough and some food has spoiled before its time. What could be the problem?

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If it is a solid ball of ice, that is just growing out of the back wall, then you need a new evaporator. That is leaking gas freezing the wall.

Posted on Jun 16, 2009

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1 Answer

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How to check everything
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php
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check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control

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1 Answer

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J

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Sub zero


Is ice on the back cover on the left side? if it is you have a leak in the evaporator... if its under 12 yrs old call an authorized sub zero service it will be covered

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