Question about Tomtom GO 720 GPS Receiver

1 Answer

My tomtom 720 starts but won't go past the start up screen and i can't turn it off unless it is hooked up to my computer also when it starts it tries to load maps but then it goes to the computer hook up mode and then back to the start up mode round and around it goes untill i turn it off and like i said earlier, only when it is hooked up to my computer it will turn off and no other way. Also if on Tomtom Home i select use my tomtom, it says this map cannot be used. It is the same western European map that came with it.

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  • tboydell Jun 17, 2009

    I solved it by downloading the latest software and installing. I now have a backup, Just in case.......

  • tboydell Jun 17, 2009

    Thanks. I have now solved this by downloading the latest operating software for it. Have made a backup.........just in case

  • ngadiscounts May 11, 2010

    When you connect it to your PC does it still keep going in a loop or does it stay connected to your PC?

  • ngadiscounts May 11, 2010

    It sounds like the operating system has become corrupt. Can you still connect to the pc?

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1 Answer

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  • Tomtom Master
  • 76,109 Answers

Are you sure the battery is good in this, low battery voltage can cause all kinds of weird issues.

Posted on May 04, 2017

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: no maps found??

"When I started my tomtom the first time, it started just fine. I conneced to my computer4.gif and installed tomtom HOME and it said I needed some upgrades, so I installed them.
Now, on power up, tomtom says "no maps found" and I can't do anything.
When I reconnect to tomtom home, it shows I have maps, POI and other things too so how do I get tomtom to find the maps?
Thanks"

^This is Exactly the same problem I have.

Posted on Dec 26, 2007

  • 2 Answers

SOURCE: tomtom one maps

I just had this same problem. Quite strange. I have a Tomtom One New Edition and connected to a Vista Ultimate computer. Here is what I did to fix the problem I was having.

Exited out of the Tomtom HOME application. Went to "Computer" and right clicked the Tomtom drive (was M: for me, could be different for you) with the Red Icon. Selected properties and click on tools. From there I selected "Error-Checking" and only checked "Automatically scan and fix errors for me". It said it found a couple errors and corrected it. I then doubled clicked the icon in the bottom right portion of my screen which looks like a USB plug with a green check mark on it. I selected the drive and clicked stop. I disconnected the usb plug and then used a small tack on the bottom of the Tomtom unit to reset the device. After that, I turned the unit on and all was fine and I could clearly see that an update was applied.

Good luck! They really should have a support bulletin for this as this is clearly a common issue.

Posted on Dec 27, 2007

  • 1 Answer

SOURCE: off road maps or google earth image

You need to use a thrird pary software package called Tyre whic is free to downlaod and use. It's seems to work quite well.

Software Link:
http://www.janboersma.nl/gett/index.php

Posted on Jan 04, 2008

  • 2 Answers

SOURCE: Downloading Free Maps for TomTom GO 720

The maps are stored on the internal memory of tomtom go 720. You'll have to reset the unit, by pushing the small reset buton with a very fine tip.

Posted on May 25, 2008

  • 848 Answers

SOURCE: TOMTOM ONE MAP GREECE

you need to check the official website for downloading the map .....


if you cant find map for that particular country ...

you need to contact the tomtom for alternative ways to download map.......

Posted on Oct 17, 2008

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2 Answers

I have a tomtom720 that is now refusing to go past the start up screen. Pressing reset or holding the 'on' button does not do anything. How might I reboot or reload software?


Try to restore the firmware first. If that fails, there may be a motherboard issue. There is a third party tomtom Repair service that will replace the logic board and a tomtom repair guide if you want to replace it yourself, the screen is available on ebay.

Jul 03, 2010 | Tomtom GO 720 GPS Receiver

1 Answer

Tomtom 720 won't turn on. Its charging as i type this as am not sure how flat it is. But..... Q1. Left it on charge on laptop for about 45 mins and it started to install Tomtom home. Windows Vista then...


Remove the SD card and try to connect to your computer, the 720 maps are in the internal memory and the unit should start. If not try a hard Reset through the "Reset"hole in the case of the GPS. insert a small paper clip to reset the GPS.

Feb 15, 2010 | Tomtom GO 720 GPS Receiver

1 Answer

Tomtom 720 will not turn on even after pressing reset button


hook it to your usb cable to your for a few hours and then try and start it. first with the power button, it that fails try the hard reset..if neither those work, download tomtom home. follow the directions and tomtom home should be able to repair it unless you have internal problems, like a bad usb port on the gps. bill

Aug 18, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

Restarts unexpectedly and slow to start


The TomTom 520 and 720 are the same unit. the differance is the maps. The 520 has maps of the US and the 720 has maps of Europe. Download the free clearflash utility from TomTom and run it a couple of times. This should clear up your problem. Sometimes the mapset config in the map gets full and it has to be cleared.

Jul 20, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

Tomtom 720 no maps founds nothing else


Google iPmart. You will find everything you need

Jul 10, 2009 | Tomtom GO 720 GPS Receiver

2 Answers

Tomtom one touch screen not working properly


Here is the cal.txt I used for my 720

929 86 480 75

It is really close to perfect
open a text file put these numbers in save as cal.txt copy this file connect tt to computer go to explorer/aka file manager find tomtom drive and paste it in.
That is it. test it out.

May 11, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

I can't start my tomtom 720 in Windows vista


WHEN CONNECTED TO YOR CPU . YOU TOMTOM SCREEN WILL ADK CONNECT TO COMPUTER NO or -YES. TA YES ON YOUR TOM TOM SCREEN.

Apr 03, 2009 | Tomtom GO 720 GPS

2 Answers

I plug in my tomtom go 720 and I get an error.


Bless your cotton Socks crawdaddydoo !!! pressed reset button on GPS unit, Put it back in cradle, turn it on ... ta dah its working again..... Thank you VERY VERY MUCH...

Mar 12, 2009 | Tomtom GO 720 GPS

1 Answer

My 720 frozen


This solution can be used in the following situations:

• The device hangs in the start screen (splash screen )
• An SD-card with a red cross is displayed on the screen
• A picture with a red dot and white cross is displayed
• The device can’t be turned off

If you haven't already done so, please download and Install TomTom Home from http://www.tomtom.com/7602

If you don’t have a full backup of your TomTom yet we advise you to make one before continuing with the steps in this email. You can make a backup by following the steps below:

1. Reset your TomTom device: http://www.tomtom.com/6965 and connect it to your computer.
2. Click on 'Backup and Restore -> Backup' in TomTom Home 2.0
3. Enter a name for the backup and click [OK]
• IMPORTANT: When the software is asking to delete parts from the backup click [NO]

After the backup is made you delete the files from the root directory of the TomTom. Follow the steps below to do this:

1. Reset your TomTom device: http://www.tomtom.com/6965 and connect it to your computer.
2. Open My Computer in Windows, or Finder in Macintosh from your desktop and turn on your TomTom device.
3. On your screen a new removable disk appears, this is your TomTom device, click on the disk to open it.
4. You will see a list of folders and a list of loose files
5. Delete all of the loose files. IMPORTANT: The folders with their content must NOT be deleted.
5. Close the window when all files are deleted by clicking on the [x].

Next we will reinstall the application via TomTom HOME.

1. Start TomTom HOME on your computer
• TomTom Home should automatically check for updates and prompt you to install them, if not:-
2. Click on 'Update my device'. If you get the message 'No Items Available', or there is not an application to download, click on 'Add Maps, Traffic, Voices etc -> Items on my computer', select the application and click on 'Add'.
3. Select the Application update.
4. Click on 'Device -> Disconnect Device', then turn off your device when it is done installing and disconnect it from your computer.
5. On a PC, in the System Tray by the computer clock, click on the 'Safely Remove Hardware' icon and disconnect the TomTom also in this way.

When switching on the device it should boot as normal again.

Nov 19, 2008 | Tomtom GO 720 GPS Receiver

5 Answers

TomTom GO 720 - flashing red circle with white cross on screen


Hi, I am back, just got the problem solved, I called their tech support at no charge (866-486-6866, Glen) , really good service.
First turn your firewall off (if you have one). You need to go into your 720 with the TomTom Home software and erase the downloaded software (with the remove items from my device) and reset the device (little reset button under the unit keep it pressed for 5 seconds), place it back in the cradle and restart your computer and than restart the 720 , bring the TomTom Home program up, and when the TomTom Home software in your computer restarts and detects the 720 it will tell you that you need to update the application, if it doesn't than you force the update by going to the add maps option, select items on my computer, select applications and press the add button, when done, go back and to device (option in top of your screen) and select disconnect device, restart your 720 and it should be back to life with the upgraded software.
Hope this helps
Aldo

Nov 20, 2007 | Tomtom GO 700 GPS Receiver

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