HP PhotoSmart C4385 Jams....with or without paper.

See what you gotta understand is that right next to the rollers that pick up the paper are paper sensors so if those sensors have been damaged take a cotton swab dip it in water.
clean the rollers where the paper is taken in from and also clean the carriage rod along which ur cartridges move(metallic rod).
now if this still does not work call up hp at 1800-474-6836 and if ur printer shows out of warranty in hp's records dont worry ask the customer representative to go ahead and tell you the upgrade options and go in for either the photosmart 7280,photosmart 6380 or the photosmart 8180. You will get it at a 50% discounted rate.Its called a refurbished printer but the actual scenario is that if wallmart purchases 100 printers and realises they needed 99 they send one back to hp and then our factory test it before sending it out to the customer but it has never been used before.
trust me this is the best option.I work for HP.
call in and hope you get me on the call.If the printer is in warranty then hp will try a couple of troubleshooting steps and if they dont work then they will replace the printer free of cost.