Question about Bose in-ear headphones - Black with black/white cord

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Volume imbalance These headphones were great for the first six months but now I'm getting roughly one half the volume from one side (the right) as the other side. I had this problem a few months ago and cleaned the plastic connector with hydrogen peroxide - this fixed the problem then. I have the problem again, though, and cleaning the parts isn't helping. Both sides are definitely working, but just with a drastic volume difference.

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Posted on Jan 02, 2017

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SOURCE: Intermittent Crackling noise in the right headphone

Hello Rachel, I use my QC3 for 2.5 years Mon-Fri for 3 hours a day. I have the same problem when battery is weak and/or it is cold outside. The cracking nose stops for me if battery fully charged. This is known problem andBose put it in the manual.
Vlad

Posted on Oct 26, 2008

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SOURCE: My right earphone won't play

Sound not coming out of one side of the headphone is an indication of connection failure, so that means you have to see where its 'broken' from, either inside the headphone on on the wire somewhere. Usually it happens at the jack, especially if you use an ipod as it tends to get moved alot in pockets, etc..

If this is the case, you could try to cut the wire from where you suspect its broken, and get a 3.5mm (or whatever the original size is) replacement (Do-it-yourself) jack from Radio shack or electronics store.

THen you would have to cut the wire, strip the the rubber coating off, and then if applicable, carefully strip the very thin layer of further insulation thats on the wire it self. Otherwise you would directly connect the cables to the prongs/connections located on the replacement jack. And depending on the jack you would screw it in place or soldier it with soldier and soldiering gun.

If its broken in the headphone or at the headphone, thats much harder to do as you would have to open the head/earphone case and soldier it that way and get it back together in one piece.

Next time don't buy bose headphones and by something cheaper, bose isn't that great, skullcandy is pretty good too. Sennheiser is the best though in my opinion. albieit its expensive too..

Posted on Feb 27, 2009

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SOURCE: Less sound on one ear than the other

Yeah, based on all of your problems, i would safely say that you have a blown speaker. Call up Bose at 1-800-999-2673. If the headphones are under warranty (1 year) they will replace them for free. If now, they will charge you $100 for a replacement pair, which is quite a deal considering that the headphones cost $300.

Posted on May 15, 2009

  • 1 Answer

SOURCE: sound from both ear phone

I had the same problem. The issue (if you confirm it is not the audio cable) is with the connection where the audio cable is plugged in. It is obviously not designed to withstand connecting and disconnecting the cable with each use. This is required so you can store the headphones in the provided case. I called Bose and they said they offered no repair but would replace the headphones for $100. My problem is that I have already spent $400 to buy the headphones and feel they should be designed to last longer than 2-3 years. I'm extremely disappointed and would advise anyone against buying Bose products if they are not going to offer any better service than that.

Posted on Dec 30, 2009

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SOURCE: The sound coming from my right bose on-ear headphones

the main problem is cut wire near the headphone...you need some tools to repair it..if you can repair by your self its cheaper than to buy a new one but if you bring it to electronic technician its quite expensive...
i will suggest to buy a new one than to repair...

Posted on May 26, 2010

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