Question about Computers & Internet
I am using a PC with Windows XP as the OS. I have not been able to get my PC to recognize any portable Western Digital hard drives (Caviar brand especially). I have a hard drive case where I can make any hard drive portable. I just plug in any IDE hard drive and I am able to access the hard drive via USB.
I have tried to read multiple Western Digital Caviar hard drives, but I am unable to. Other brands work fine except for some Seagate drives. First off, no drive letter is created once I plug in the USB cord, which is not normal. Second, I cannot see the hard drive when I open up Computer Management/Disk Management. The only time I see the hard drive is in the Device Manager under Disk Drives. I am following all the directions that come with the hard drive case (i.e. set the jumpers to Master or Single drive, etc.)
I need to make a ghost image of a drive (a Western Digital Caviar 2120), but I can't really do this when no drive letter is assigned to it nor can I assign a drive letter to it.
Please help if you can.
Not sure how to help without knowing what hardware you're using to read the drives.
But here are a couple of links from WD that may prove helpful...here and here.or here.
I'd look for something similar on the support site for your device.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
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Posted on Jun 15, 2009
Look into the jumper settings for your drive, which will either be posted on the drive itself or is easily found on the manufacturers' website. Most USB/IDE adapters require that the drive be set into 'Master' mode. The default configuration for most drives is 'Cable Select'.
Shortcut: Western Digital drives typically have a jumperless "Single Device Master" setting, try pulling the plastic jumper(s) completely out before use.
Posted on Jun 15, 2009
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Posted on Jan 02, 2017
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