Question about Microtek ScanMaker 4900 Flatbed Scanner

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Scanner On the preview, I get pinkish lines going thru the entire image. On Output, I get slanted lines-- no image. Help. Thanks Al

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  • Ragina Nov 27, 2007

    On the preview, I get pinkish lines going thru the entire image. On Output, I get slanted lines-- no image. Help.



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contact them they should be able to help. You may need to send this one in for repair.

Posted on Feb 20, 2008


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Hp scanjet 8250. I want to set my scanner to default to PDF when I am trying to email. That is the way we do most of our scanning and right now it defaults to RTF.

Have you considered simply scanning from within Adobe Acrobat or similar software that produces .pdf and then use the email feature within Acrobat?

As I look over the HP User Manual, I can't see any method to set the default output. It simply says...

Use the E-MAIL button() to scan documents or pictures and insert them in an e-mail message as an attachment. You must have an Internet connection and a supported e-mail application.
1. Place the original face down on the scanner glass or face up in the ADF. If you are scanning two-sided originals from an ADF, slide the DUPLEX switch to two-sided mode.
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Make sure the rectangular slots at either end of the film frame are not obstructed or covered in any way. When I attempted to scan color negatives I had the same darkness problem in the scanned image. When I cleared those rectangular slots, everything was fine. I hope this helps.

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Scanned image only prints in black and white

it's tricky / annoying:

you have a preview ...
you have some of the (3) images checked
but also you have some of these images selected (blue outline)

when you select (I don't mean the checking) an image you'll have to set the scanning params
again - or check them ...

if you select an image, and then set the params (like "color"), your scanned image will be in color

also resolution is the same way ..
especially after crating preview .. it'll be set to 300 Dpi
so after seecting one for scanning - check the resolution too :)


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Epson perfection 4990 photo scanner

Please do the following to scan slides or negatives in manual mode of the Epson TWAIN:
For scanning transparencies in HOME mode - for EPSON SCAN models, not Epson Twain/Manual mode models.
1) In the program you are working from, begin the scanning process. If working in FULL AUTO MODE as the scan begins click PAUSE or CANCEL, then change "Full Auto Mode" to "Home Mode".
2) You will now see all Epson Scan settings displayed. If the scanner has not previewed automatically, click the large preview button to get a visual of what is on the scanner.
3) Ensure the settings on the Epson Scan are correct for what you wish to scan. For example, the DOCUMENT TYPE for transparencies must be either "Color negative film", "B&W Negative Film" or "Positive film"*.
* FILM here indicates that the item being scanned is transparent to light; this setting is also used for slide scanning. Positive indicates that the image is in true colors (ie the grass is green and sky is blue), whereas negative indicates reversed colors, as produced in some photo finishing processes.)
If the DOCUMENT SOURCE is set for a flatbed related option, ie PHOTO, the scanner is looking for reflective items and will not activate the backlight in the transparency unit. If the DOCUMENT TYPES for "FILM" are greyed out or cannot be selected, close the Epson Scan, reseat the power/communication cable connecting the base of the scanner to the transparency unit, then reopen Epson Scan and try again.
NOTE for PROFESSIONAL MODE users: DOCUMENT TYPE should read TRANSPARENCY for film scans.
4) Ensure the other scanner settings are correct for the type of scan you are doing. For example:
IMAGE TYPE should be color photo for all positive or negative color transparencies, or BLACK AND WHITE PHOTO for monochrome transparencies.
DESTINATION is unimportant, however you should select a RESOLUTION appropriate to what you plan to do with the scans. (There are no hard and fast rules for DPI. As a general guideline, if you are saving scans at original size, a resolution ranging from 400-600 DPI should capture enough information to faithfully record the image. If the slide or negative will be enlarged, you will need to increase this DPI accordingly. We have no means to calculate what your exact needs will be in this situation; you will need to experiment and view the output to gauge the appropriate input DPI from the scanner.)
PREVIEW. If your scanner is doing a THUMBNAIL PREVIEW, the slides will automatically preview and appear in boxes on the left side. Here, you can select or deselect the slides you wish to scan.
If you recieve a message that the scanner could not find the film, or you see in the preview that part of the scan is cut off, click the down arrow next to the large PREVIEW button and click NORMAL, then PREVIEW again. In NORMAL PREVIEW mode, the scanner will capture all information on the flatbed; you will then have to manually marquee or crop the slides you wish to scan. Use the left mouse button (click, hold, drag) to lasso one slide inside a box made of dotted lines, then click scan. Only the selected area will scan. Repeat this process for as many slides or filmstrips are on the bed.
5) Click CLOSE once scanning is complete. The images will now transfer to the application in use.

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1 Answer

Horizontal lines on image

Either screen or ccd sensor faulty. T establish which see if you can can normal playback : if the immage looks ok in playback mode it is the CCD sensor. Either way camera has to go to your agent or qualified repairer.

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From the Microtek KB: Scans that produce lines, fading, and discoloration generally result from a corrupt scanner driver installation or a burned out lamp. To determine if your problem is caused by a burned out lamp, simply open the scanner lid and check the color of the lamp. If the color is a shade of red, pink, or green, then the lamp is burned out. Perform a scanner preview to get a clear view of the lamp. If the lamp is a bright white and the problem still exists, please contact technical support.

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