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My wireless mouse quit working, it works at times but usb connection gets disconnected with it still plugged in

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Double check the battery and USB sensor from the PC..good luck and have a nice day

Posted on Jun 15, 2009

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Hello, i currently use a IBM desktop with IBM keyboard and mouse but i just bought a microsoft wireless keyboard and mouse which i just installed into my desktop using the installation CD. They are both...


Hi Tony,
It appears that you have an IBM desktop whose BIOS isn't capable of booting off of a USB keyboard and mouse device. Older computers used to require that a PS2 mouse and keyboard be attached before booting, to prevent you from booting a machine without any way of controlling it. You have 3 options:

1. leave the corded mouse and keyboard attached and never use them
2. update the BIOS for your desktop to the newest one in hopes that the updated BIOS will allow for USB mouse and keyboard operation
3. go to a computer store and get a PS2 to USB converter/adapter. They're small and relatively inexpensive. It plugs into the PS2 port, and makes your computer think that there's a PS2 device connected, when it's actually a USB device.

Mar 03, 2010 | Microsoft Wireless Laser Mouse 6000 v2.0

1 Answer

Wireless USB works, but mouse itself doesn't


Sir/Mam good day,

Is your mouse device also wireless? you need to resync it with it's receiver,
you may follow the methods below to make your wireless usb mouse works.

You need to press the button on your wireless mouse receiver, and make sure that the light on your wireless mouse
receiver blinks. But you need take note that some newer model of microsoft devices are permanently fixed to their receiver
and can't be reset. If your devices don't have a button, here's what to do:

If a dialog box appears on the screen in how many seconds, you need to follow the instructions from it. Or else, you need
to do this:

press and release the connect channel button on your wireless mouse, and make sure that the light from your receiver works
and the status on it's light is steady. If this happens then the synchronization is successfu. But if the problem is still
the same you need to repeat the previous steps once again.

As for the wireless mouse for notebook, this problem come out when the micro switch on the underneath of the mouse was not
released. You can use a pencil or anything with a sharp point to released it.

There are a lot of options why your wireless mouse receiver won't work, and a lot of solutions. Here's some of them:

*Try different ports on your computer, if the connection to some usb ports are not working you can connect to other ports
and see if it will work.

*And also the cables that are included with the wireless receiver, try to use another cables if the
device is still not working.

*If you're device is connected to a usb hub, disconnect it from the usb hub and directly connect it to
the available ports on your pc and see if it will work.

*When fixing this type of problem you need to have only one usb device
connected to your computer, which is in this case, your usb wireless mouse.

*When you have other usb devices, you need to
plug it out.

*If the methods mentioned previously still won't work, you need to reinsert your
wireless mouse batteries or install a new one.

*Another possible remedy to this problem is checking the interference, your wireless
usb mouse together with its receiver should be a distance away from anything that
transmits signals such as cellphones, radios or other similar devices. And also
any metal objects. because such things might interfere with the signal of your
wireless mouse.

* If the problem persists after doing all of the above steps, maybe it's time to update
your wireless mouse drivers, For installing latest driver update with your wireless
mouse, see the documentation that is included in your wireless mouse.

* If all of the methods above did not solve your wireless mouse problem. You can
connect your wireless mouse to another working computer to see whether the problem
lies with your wireless mouse or to the computer which your wireless mouse is
connected.

Final instruction:

If all of these methods fail, you better have your wireless usb mouse be check
by a professional computer technician in order not to further damage your device.

Hope this helps. Good luck and God bless

http://online-pcrepair.blogspot.com/

Jan 11, 2010 | Silver Jeans 1660-13SL Mouse

1 Answer

GE Wireless "Malfunction" "Unknown Device"


Does the mouse and/or keyboard have a "connect" button on the bottom of either? Try restarting your PC, then, if you have installed new batteries, and the mouse/keyboard is still not connected, try the "Connect" button if any.

Jan 01, 2010 | GE Wireless Optical Mouse

1 Answer

Wireless mouse quit working


hi, does the usb port work with anything else? sounds like it does not, if you bought a new one and it still does not work. usb if this is a desktop buy a new pci usb card-if a notebook get a pcmcia or express card with usb, this has been a solution for me and others in the past. good luck, hope this helps you!

Jan 29, 2009 | Microsoft Wireless Optical Mouse

1 Answer

MS wireless notebook optical mouse 4000


Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Jan 20, 2009 | Computers & Internet

1 Answer

Keyboard and Mouse stopped working


Are the Mouse and keyboard Wireless??

Jan 17, 2009 | E-Machines eMachines Desktop PC

1 Answer

New wireless mouse quit working after 2 days.


Hi bobbii1968,

  1. Try replacing the batteries. Do not use alkaline batteries. Use ordinary Eveready battery.
  2. Check polarity when placing battery in mouse
  3. Ensure red infrared light is on. If on, there is hope in getting the mouse to work
  4. Plug in USB wireless receiver.
  5. Press button on receiver and below the mouse.
  6. This should work fine.
Update us again if the above does not work?

Thank you for taking time to read this.

Jan 07, 2009 | HP Computers & Internet

1 Answer

Wireless Gigaware 26-990 unable to connect


Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Dec 24, 2008 | Computers & Internet

1 Answer

Laptop does not recognize wireless mouse


Most wireless mouse are not plug and play.
Try this:
Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

May 28, 2008 | Bluetake (bt500+bt009x) Mouse

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