Question about Maytag Neptune FAV6800AW Top Load Washer
Hello jdebruler44 ,
If it’s a FAV6800AW then you probably have an issue with a clutch malfunction, dry or rusted up oneway Roller Clutch Bearings. Take a look at this post , I have helped a lot of folks thru the issue. That link will also steer you to the Service Manual on this sight. If you or someone you know has basic mechanical skills sets you can perform a roller clutch bearing clean up or clutch assembly replacement if necessary.
I would estimate that a repair service that knows how to troubleshoot dc/UC errors would charge $300+ for a fix. I’m an owner like you not a repair person and anyone that wants to get involved can do this. I also recommend a $50 dollar clutch which I have put into my Series 16 FAV6800AWW (first two digits of your S/N is your series number the S/N is located on the back right side of the console) and it works fine, I can’t tell any mechanical difference from it and my original clutch. If you can get away with a roller clutch bearing clean up you could back in service today.
This machine is designed to go into spin cycle with a fair amount of water in the tub. I feel the design team did that to help dampen out tub oscillations when entering spin cycle…. Anyway you can pump out excess water when you fail in spin cycle with dc/UC unbalance errors with this process from the SM……
Close the lid and enter the Service Mode by pressing and holding simultaneously the Enviro Plus and Spin Only keys for three seconds or the display reads “00” Next press the Delicates key this will lock the lid. Now press the Presoak key the drain pump will turn on . Stop the test as the SM states with the off button or hit the Presoak key.
The TDS test is in the SM I’ve typed it out if you want to give a quick check. I’m sure you will pass and find the oneway roller clutch berings are dry/rusted and causing the dc unbalance condition.
3.0 Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.
3a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”
3b. Press the Super Wash key display reads “in”…something like that.
3c. Press Delicates the Display will show “UC” (Unbalance Closed).
3d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).
3e. Press Hand Wash.
3f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). If you get these results your Tub Displacement sensor should be OK and I believe it’s not the component failure producing dc/UC errors in spin cycle. I would remove the clutch for inspection and re-lube. There is a more technical troubleshooting method to check Tub Displacement Sensor in the Troubleshooting guide and Service manual.
Shout out if you have questions or need help. Rich
Posted on Jun 15, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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