Question about Microsoft Xbox 360 Console

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Xbox 360 says to play this game please insert to an xbox 360 console

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  • EricksGotFix May 11, 2010

    Did you buy it used or replaced the DVD drive?

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I see this problem frequently and it almost always a problem with the laser. you can replace the laser as well if you did not want to do the whole drive.

Posted on Jun 25, 2009

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Net2005 is right, but chances are that the Laser is going bad. $23 For a replacement BenQ DVD drive, that will sound 100X better and will work flawlessly. That's what I would do if I were you. You will have to find an installer though, or send it off to Microsoft.

Posted on Jun 22, 2009

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1. Clean you disc
2. Try another disc
3. Clean the laser with canned air or laser cleaner.

if all failed you will have to replace the laser.

Posted on Jun 18, 2009

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1 Answer

Hi there my xbox 360 will play dvds/cds but will not play games it just says play dvd when a game disc is inserted in the console can you please help me thanks mr shane arnell


Sounds like the Xbox 360's disk drive is starting to fail. Knocking on the top of the Xbox (when its on its side) while loading a game can sometimes get it to work, but its better to have your Xbox repaired or replace.

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Try to insert a straighten paper pin into the hole under the tray if still no go You have to open the cover and take the cd out.

Sep 01, 2008 | Microsoft Xbox 360 Console

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i had the same problem sounds like your lazer or a chance the dvd rom is not paird to *********** board

Sep 23, 2009 | Microsoft Xbox 360 Console

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When a game is inserted into the xbox 360 console it won t play the disc. on screen it says please insert xbox game


I had the same problem with my Xbox a while back. Call Microsoft Xbox support. If they tell you that your warranty is no longer valid just keep hassling them until they hook you up. Worked for me!

Sep 01, 2009 | Microsoft Xbox 360 Console

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Xbox 360 says "Please insert this CD into an Xbox 360"


Try to clean out your xbox 360. Or, try to clean the disc with a soft rag and windex. Or, your disc is scratched

Jul 03, 2009 | Microsoft Xbox 360 Console

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if you broken the seal then take it to a xbox repair person.

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This could either mean that your discs are corrupt, or something is your with your drive lense. Contact XBOX customer support for more help/info.

Customer support: 1-800-4MY-XBOX

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