Question about HP PhotoSmart C4280 Laser Printer

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Doesn't scan. Only print and copy. Say's no USB

I have the USB hooked up. Everything else works. No scanning though. What's up?

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Did you install it properly, and wait until prompted to connect the usb cable? See here.
See links to scanning functions for your printer here and here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Jun 15, 2009

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Usually the scanner and printer have separate drivers, even though both are included in one machine.

Check HP's website to see if there's a separate driver for the scanner or a program which installs both drivers from the same setup program. You might have to check device manager to see if a scanner is listed and if the driver is properly installed.

In XP and VISTA, go to control panel/device manager and see if there are any yellow caution signs by the 'imaging device' icon. If there is no 'imaging device' icon, either the driver is not installed or not installed properly.

One additional factor... HP usually requires that the driver be installed before the hardware is connected. After drivers are installed, New Hardware Wizard should find your HP devices and install them properly. If not, you might want to unistall them altogether and reinstall.

Hope this helps.

Posted on Jun 15, 2009

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Unable to scan


I encountered the same problem (prints but won't scan) over a network connection. A download from Brother got it working again. The filename is BrRegDev.EXE and it is available free at:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000037/faq000637_000.html?reg=us&prod=mfc7220_us_as&c=us&lang=en

If the link doesn't work, try searching for the filename using Google (for example).

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