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Satellite broadband dropping out - Ipstar Satellite modem - Netgear WGR614v7 Wireless Router

We have an ipstar Broadband satellite modem hooked up to a Netgear WGR614v7 wireless router and both our desktop and laptop computers drop out regularly. We have established that the modem is not the problem so it would appear the router is at fault. We have to go into the neatgear settings and "apply basic settings" each time. This resolves the problem for a short time, although there is no average time that it lasts, it can be from 5 mins to 2 hours and sometimes of the day worse than others.

Any suggestions would be appreciated.


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Re: Satellite broadband dropping out - Ipstar Satellite...

This issue has bothered me for some time.
The issue appears to be that some routers cannot handle DHCP life spans of more than a few hours.
Set your PCs with fixed IP addreses
( Note: Do not use as that is the IPStar modem address)

Option two is buy a Belken router - they work every time

Posted on Aug 07, 2008

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Re: Satellite broadband dropping out - Ipstar Satellite...

Without knowing more about the network, I would suggest replacing the router and see if the problem goes away. Can you see other computers on the network when this problem is occurring? In other words, is the issue with the internet connection only? Or does all network communications cease to function?

Posted on Nov 01, 2007

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How to resolve "Limited Or No Connectivity Errors" in Windows

When attempting to set up or make network connections on a Windows computer, you may encounter a Limited Or No Connectivity error message similar to the following:
Limited or no connectivity: The connection has limited or no connectivity. You might be unable to access the Internet or some network resources.

This message can result from any of several different technical glitches or configuration problems. Follow these steps to resolve Limited Or No Connectivity errors in Windows.
1. Determine whether your network access is functioning properly (that you can reach local network resources and the Internet). If you are using a broadband Internet and Windows XP Service Pack 2, this message is often a false error report. See Microsoft Knowledge Base article 892896 for details on how to work around this error appropriately.
2. If your network access is non-functional. continue to the following steps.
3. If your computer connects to the network through a broadband router , resetting (powering off and on) the router may resolve the issue. If not using a broadband router, or if resetting your router only temporarily resolves the issue and the error message re-appears later, continue to the following steps.
If connecting to your network using Wi-Fi and using wireless security, your WEP or other security key may not be set properly. Check the wireless security configuration on your computer's network adapter and update if it necessary.
4. If connecting to your network using an Ethernet cable, your cable may have failed. Temporarily replace your network cable with a new one to determine whether this resolves the issue.
5. If using a broadband router and DHCP on your network, check your computer's IP address to verify it is valid and not a private address that starts with 169.254. An invalid address of the form 169.254.x.x signifies your computer's inability to obtain a usable IP address from your router.
To resolve DHCP configuration problems, proceed to the following steps.
6. Reboot your computer, router (if present) and broadband modem together, then re-test your connection.
7. If your connection remains non-functional, run the Windows Network Repair utility on your computer.
8. If your connection remains non-functional, update your router settings to change from dynamic to static IP address configuration, and set an IP address on the computer appropriately.
9. If your connection remains non-functional, unplug your router and connect the computer directly to your broadband modem. If this configuration is functional, contact the manufacturer of your router for additional support.
10. If your computer is connecting to your network directly through a broadband modem, or if your Internet access remains non-functional after following the instructions above, contact your Internet provider for support.

on Jul 20, 2010 | Network Terminals


Solution on a slow Internet connections Problem  The major  causes for a slow...

Solution on a slow Internet connections Problem 
The major  causes for a slow Internet connections. A poor-performing connection can be caused by broadband router configuration issues, wireless interference, or any of several other technical issues with your home network. Follow these steps to diagnose slow Internet connections.
 1. Broadband Router Settings
As the centerpiece of a network, a broadband router can be responsible for slow Internet connections if configured improperly. For example, the MTU setting of your router will lead to performance issues if set too high or too low. Ensure your router's settings are all consistent with the manufacturer's and your Internet Service Provider (ISP) recommendations. Carefully record any changes you make to your router's configuration so that you can undo them later if necessary.
 2. Wireless Signal Interference
Wi-Fi and other types of wireless connections may perform poorly due to signal interference, which requires computers to continually resend messages to overcome signal issues. Household appliances and even your neighbors' wireless networks can interfere with your computers. To avoid slow Internet connections due to signal interference, reposition your router for better performance and change your Wi-Fi channel number.
 3. Internet Worms
An Internet worm is a malicious software program that spreads through computer networks. If any of your computers are infected by an Internet worm, they may begin spontaneously generating network traffic without your knowledge, causing your Internet connection to appear slow. Run antivirus software regularly to diagnose and remove these worms from your computers.
 4. Running Background Applications
Some software applications you install on a computer run in the background, quietly consuming network resources. Unlike worms, these are programs designed to do useful work. Peer to peer (P2P) programs in particular can heavily utilize your network and cause connections to appear slow. It's easy to forget these applications are running. Always check computers for any programs running in the background when troubleshooting a slow network.
 5. Faulty Network Equipment
When routers, modems or cables fail, they typically won't support connections. Certain technical glitches in network equipment, however, adversely affect performance even though connections are maintained. To troubleshoot potentially faulty equipment, temporarily re-arrange and re-configure your gear while experimenting with different configurations. Try bypassing the router, swapping cables and changing network adapters to isolate the slow performance to a specific component of the system.
 6. Service Provider Issues
Internet speed ultimately depends on the service provider. Your ISP may change their network's configuration, or suffer technical difficulties, that inadvertently cause your Internet connection to run slow. ISPs may also intentionally install filters or controls on the network that can lower your performance. Don't hesitate to contact your service provider if you suspect they are responsible for a slow Internet connection.

on May 20, 2010 | Network Terminals

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I have just purchased a new laptop and I am trying to hook up to the internet. I'm getting blocked at the page saying "enter your security key or passphrase. I can't remember what it is! Can you help?

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Good luck

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