Question about Canon PowerShot A75 Digital Camera
Cannot download imgaes from camera to computer. I have uninstalled and reinstalled all the Canon utilities- no difference. Replaced batteries, everything is plugged in same places as before- tried in other USB ports- nada. I did download Norton 360 renewal subscription and this issue ocurred right after......help!
Norton antivirus or antispam maybe thinking your driver is a virus so it is disabling it and prevent it from working correctly. In order to be sure, disable your norton 360. and reinstall the drivers for your canon. If it worked correctly, the problem is 100% from norton 360.
In this case you have to call canon and norton tech support to help you.
Before you call tech support, try change the security level to a lower setting and try again
Posted on Jun 15, 2009
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Posted on Jan 02, 2017
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