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Computer won't recognize the Canon powershot A570IS

Cannot download imgaes from camera to computer. I have uninstalled and reinstalled all the Canon utilities- no difference. Replaced batteries, everything is plugged in same places as before- tried in other USB ports- nada. I did download Norton 360 renewal subscription and this issue ocurred right after......help!

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  • 107 Answers

Norton antivirus or antispam maybe thinking your driver is a virus so it is disabling it and prevent it from working correctly. In order to be sure, disable your norton 360. and reinstall the drivers for your canon. If it worked correctly, the problem is 100% from norton 360.

In this case you have to call canon and norton tech support to help you.

Before you call tech support, try change the security level to a lower setting and try again

Good Luck!!!!!!!!!!!!!!!!!!

Posted on Jun 15, 2009

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Posted on Jan 02, 2017

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Where can i download the software to upload pictures from my canon powershot a570is


You don't need any special software.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or, despite what I said first, you can use any photo cataloging program, such as iPhoto, Windows Photo Gallery, or Picasa ( http://picasa.google.com ).

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The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as Picasa ( http://picasa.google.com ).

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The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

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The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

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