Question about Samsung Office Equipment & Supplies
Hi, your printer papper out senser is damaged or papper out senser liver is damaged please check
Posted on May 10, 2014
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Posted on Jan 02, 2017
SOURCE: rx tray full remove paper
That is an easy one.
Look into the area where the paper comes out. You have to look toward the upper rear area rear area. There is a white plastic flag, about 2 inches wide and 1 inch in height.
On each side of it you will see 2 areas where the shaft snaps into, that flag has popped out of those clips and is not seeing the sensor making the machine think there is a piece of paper in the output tray.
Reach in and gently maneuver that back into position and carefully snap it back into place.
That is an odd shaped actuator you can't see, but with some patience you can snap it back into place. Maybe also gently take a pair of needle nose pliers and slightly tighten those clips that it snaps into. I suggest that with a lot of concern so that you do not snap the plastic clips, they are part of the frame that if broken would be expensive to replace. Use your discretion as to whether they need to be tightened. If it snaps back in and feels solid DO NOT try to tighten them please.
Posted on Jan 03, 2008
I had this problem too. For me the answer turned out to be the paper sensor in the back part of the machine, behind the little back door just under the top part of the machine. This sensor hangs down from a thin rod that runs across the width of the machine, and is held in place by a small spring that encircles the same rod that supports the finger. The finger had apparently gotten moved so the spring was dislodged from its proper place. I was able to rotate it around the rod with my finger & get the spring moved back to where it should be. This seems to have cleared the problem--I'm keeping my fingers crossed.
Posted on Feb 04, 2008
Hi guys, I eventually found a solution to the problem for my printer. With the top cover open, I pushed a sheet of 120 micron thickness A4 clear plastic binding cover through the exit tray as far as it would go to rest against the bottom row of rollers. I switched the printer off then back on again and as the rollers lifted momentarily, I pushed the sheet of plastic as far up through the machine as I could before the rollers went down again - it went in a fair distance. The printer then ejected the plastic sheet. I then put the plastic sheet into the paper tray and tried to print a blank document page. The plastic fed through cleanly and my printer has been working since without any error messages. I hope this works for you.
Posted on Mar 04, 2008
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
Posted on Jun 03, 2009
The paper jammed on fixing unit area. Probably the pressure roller is worn-out causing the paper to stick on it rather than sliding the paper out. Remove the fixing unit so that you can remove the paper. Removing the fixing unit needs a lot of skills, I recommend you call the nearest service center for assistance.
Posted on Sep 20, 2010
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