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Ge profile model # jb960wy1ww the smooth top will not heat up and nothing else works unless burner is turned on HELP?

Cant get smooth top to heat up

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 58 Answers

SOURCE: GE Spectra Profile - dual burner only has one temperature - HIGH!

you need a new switch that is in the control panel

Posted on Mar 12, 2008

  • 1 Answer

SOURCE: cleaning and care for my GE Profile stovetop

The one thing I don't suggest is using the Ceramabryte product the dealer left with us. It leaves a greasy film. When I get ready to clean my black GE Profile, I pull off the controls to wash separately. Then I lift off the grates, take a single-edge razor blade to scrape anything stuck on (it doesn't scratch), then I use baking soda and scrub and scrub with lots of paper towels. Then I start cleaning off the baking soda with lots and lots more paper towels. There is still a film, but at least it's not greasy. At this point I grab some more dry paper towels, pour on a 3' puddle of rubbing alcohol and wipe it all over the stove top and front. You may have to do this twice. Then, if I don't turn on the hood light's brightest setting, it really doesn't look too bad. I have to do this at least once a week, as I have never had a stove that got so dirty so fast and was such a pain to clean.

FYI, I would never buy another of these stoves. Besides the cleaning issue, there is the fact of having to replace the igniter (glow plug?) twice in the first four years. My old, bottom-of-the line Magic Chef went 25 years with the first replacement not coming until it was about 15 years old. Also, the broiler is unimpressive and steaks, etc., just sort of steam. Can't get a really good crust going. It's a slide-in and the top is very narrow, front to back, because of the slanted control panel on the front, and so you really can't put two large pots or pans on one side. Let's see....oh yes, I ordered the unglazed grates for safety reasons and it came with the procelain glaze. Those were replaced free of charge, though I had to go pick them up. Then the first set of unglazed grates began to rust about six months into use, so had to be replaced (again, no charge at least). Recently I noticed that the inside walls of the oven, where the racks slide, are starting to rust. Finally, the burners are difficult to calibrate, which I really notice when I try to cook rice, which comes out right about 50% of the time.

Now, on top of all this, I have to worry about the glass door exploding?!?! Should I ban my grandchildren from the kitchen? Has anyone from Consumer Reports seen this website?

Posted on Apr 03, 2008

rickzilla
  • 706 Answers

SOURCE: ge spectra gas stove top not lighting

If your top burners are not lighting or will not work, it is possible that the burners have become dirty or wet. Please follow the troubleshooting directions below before calling service:

  1. Turn you burner to the Lite position:

    If you hear clicking or sparking, go to Step 2.

    If you do not, check your circuit breakers. If the circuit breaker is ok, we recommend that you schedule service by calling 1-800-432-2737 or schedule service online.

  2. Clean the burner and electrode:

    First remove the burner grate, cap, and head. Use a needle or paper clip to poke through the holes on the burner head. Re-assemble and try the burner.

    Remove the burner grate, cap, and head. Even if it looks clean, wipe the tip of the electrode with a clean, dry paper towel and PRESS IT DOWN. Re-assemble and try the burner, again.

    Check to see if the burner works, If not, then go to Step 3.

  3. Re-assemble - Make sure that each burner top matches its burner bottom. The burner top will lay flat if put on correctly.

    Check to see if the burner works, If not, then go to Step 4.

  4. The spark igniter is operating properly, but the burner is still not lighting. At this point, we would recommend that you schedule service by calling 1-800-432-2737 or schedule service online.

Posted on Sep 01, 2008

IrishDruid
  • 2712 Answers

SOURCE: Our GE Profile Oven is not heating up (stove works)

Please check here for possible troubleshooting steps:
http://www.repairclinic.com/0088_13_1.asp#Level1_2

Hope that helps! Should you have any further questions,please feel free to post them here.

P.S. - If you find that the solution/answerI provided led you to, or resulted in a fix, please close the ticket with a FixYa!rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on Oct 04, 2008

  • 2 Answers

SOURCE: JBP84TOHWW GE Electric Range Large Dual Element Not Working

similar problem after a power outage. Display would be blank until I turned ON an element (after which display would light, but no power to the respective element. No elements would heat even thought the dial shows power). Turning OFF the element would blank the display. I reseated the power cord and cycled the 50a basement breaker for 5 mins. Everything now works, but not sure for how long.

Posted on Apr 11, 2010

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