Question about HP DESIGNJET T1120 44 Printer
Error code 21.1:03
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
HP does not specify what that error means. It says to contact HP Support. If the unit is in warranty, Hp will repair it, free of charge.
HP and Compaq products
800-474-6836 24 hours a day, 7 days a week for most products U.S.: English and Spanish for most products.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Posted on Nov 27, 2008
SOURCE: error code 070020
From the service manual:
One of the Drop Detection errors has occured - or, during the Drop Detection no drop was detected.
Pen checking is set to OFF.
1. Perform the drop detect calibration
2. Troubleshoot the cartridges and the drop detector
3. If required, replace the service station
4. Check the cable assembly and the main PCA.
If you are inclined, I can upload the service manual for you which tells you how to enter the service mode and perform the drop detect calibration. Warning: If this is done incorrectly, it could render your machine useless so if you are not inclined to do so, hire a professional to do it. Otherwise let me know and I will upload the manual for you.
Posted on Feb 18, 2009
Tips for a great answer:
Jun 26, 2014 | HP DesignJet 1050c plus InkJet Printer
Feb 24, 2014 | HP DesignJet 500ps (42 in.) InkJet Printer
Sep 30, 2013 | HP Designjet 5500 (42 in.) InkJet Printer
Sep 18, 2013 | HP Designjet T610 InkJet Printer
Dec 11, 2012 | HP PRINTER,DESIGNJET 500 42'' InkJet
The Trailing Cable has been incorrectly connected OR the fuse in the Electronics Module has been burned.
Corrective Action: Turn the Printer OFF and disconnect the trailing cable. Check that the ends of the Trailing Cable are flat and are not damaged or bent. Reconnect the Trailing Cable correctly, making sure it is pushed in firmly. Do the resistance test. Power ON the Printer and check if the Error Code disappears. If the Error Code continues, replace the Main Logic Board
Note: The logic board is a direct replacement for the Designjet 1050C Plus and 1055CM Plus. If the plotter you are repairing is the Designjet 1050C (not Plus) you will also need to replace the memory and the firmware.
If you are repairing a Designjet 1055CM (not Plus) you will have to replace the Hard Disk Drive also. The firmware is identical for the 1050C Plus and 1055CM Plus
Note: The aerosol fan is not used in the Designjet 1050C Plus or 1055CM Plus. Coil the cable out of the way or completely remove the fan.
WARNING TAKE CARE WHEN CONNECTING THE TRAILING CABLE TO THE ELECTRONICS MODULE OR CARRIAGE. INCORRECT INSTALLATION WILL BURN THE FUSE IN THE ELECTRONICS MODULE, CAUSING THE COMPLETE FAILURE AND REPLACEMENT OF THE LOGIC BOARD. 100 OHMS OR HIGHER MUST BE SEEN AT THE TEST POINTS. CONSULT THE SERVICE MANUAL FOR CORRECT PROCEDURE.
Continuable and Non-Continuable Error Codes
Some of the Error Codes are continuable, which means you can press Enter on the front-panel and continue working with the Printer. Non-Continuable Error Codes do not allow you to continue working with the Printer, in this case power the Printer OFF and ON again and see if the System Error disappears. If the Error Code reappears, then the Printer requires service in order to resolve the problem.
System error codes are hexa-decimal based numbers generally caused by internal system errors. Only try one recommended action at a time and check if the error code has disappeared.
thanks and regards
kindly rate this solution
Feb 12, 2011 | HP DesignJet 1050c InkJet Printer
Jul 27, 2010 | HP DesignJet Z2100 InkJet Photo Printer
Jul 31, 2009 | HP Office Equipment & Supplies
48 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: