Printhead not installed

If you have done all this, reset electronics to factory defaults, reinstalled software , and the device still does the same then you might be in need of printhead. Not good.

Try Cleaning the Cartridges manually and automatically.
For the cartridge clean it with a damp lint free cloth and also for the printheads wher eyour gonna be inserting the cartridges.
Follow these steps do do the automatic aligning and cleaning:
Click Start and then go to Printers and Faxes (XP), Printers(Vista), Devices and Printers(Win 7)
1. Right Click on your printer Icon 2. Go to Printing Preferences 3. Click the Features Tab 4. At the bottom of the window you will see Printer Services or Device Services. Click on it. 5. Choose Align Printheads on the list.

For Cleaning the Printheads, Instead of choosing Align Printer choose Clean Printheads.
I hope this helped.
Try Printing Again. I hope I was able to solve your problem. :)

Try Cleaning the Cartridges manually and automatically.
For the cartridge clean it with a damp lint free cloth and also for the printheads wher eyour gonna be inserting the cartridges.
Follow these steps do do the automatic aligning and cleaning:
Click Start and then go to Printers and Faxes (XP), Printers(Vista), Devices and Printers(Win 7)
1. Right Click on your printer Icon 2. Go to Printing Preferences 3. Click the Features Tab 4. At the bottom of the window you will see Printer Services or Device Services. Click on it. 5. Choose Align Printheads on the list.

For Cleaning the Printheads, Instead of choosing Align Printer choose Clean Printheads.
I hope this helped.
Try Printing Again. I hope I was able to solve your problem. :)

go to HP Support & Drivers

setup printhead used for priming of ink tube *** to remove the air from tube or blokage it comes with unit when u purchage, pls install them one for each colour then machine performs the test & then u install the new printhead & calibrate the plotor

PLS DONT USE THE OLD PRINT HEADS AFTER PRIMING>>>>>>>>>>>>>>>To keep the device safe

Turn off the printer. Restart the computer then try to reinstall the printer's driver again.

you will need to contact HP for replacement parts here is there technical support # 800-474-6836 they are open 24-7

From the left - Light 1 is ink cartridge, (color indicates which ink) Light 2 is Print head, light 3 is configuration, 4 is cancel, 5 is resume , 6 is power.
Probably it's out of yellow ink.

Here's the HP page for your printer : http://h10025.www1.hp.com/ewfrf/wc/product?product=2511753&lc=en&cc=ca&dlc=en&submit.y=0&submit.x=0&lang=en&cc=ca

The manual is here : http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=ca&lang=en&product=2511753&

i order the 8 jan 2010 2 print heads No : 88 (ref hp c9381a for black/yellow and ref hp c9382a for magenta/cyan) and i receive it after 4 days.

try this link : I followed the directions and fixed the problem. the instructions that came with the new printhead weren't really complete.

Here's essentially all I did for my fix - Opened the printer top, turned the printer off. Removed the "bad" printhead, cleaned the metal contacts on the printhead and printer with windex. Closed the printer. Turned it on. waited for it to reset. Opened the printer. Turned the printer off again. Installed the printhead. Closed the lid. Plugged the printer in again. When it was ready I accessed the HP toolbox and alligned the printheads and cleaned the printheads. It worked. Here's a link with photos.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa02107&lc=en&cc=ca&dlc=&product=64986