Question about Xerox Workcentre 7345 Printer, Copier, Scanner

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Paper keeps jamming in fuser

Wehn printing paper jamming in fuser, after take out jammed paper and reset machine, it does it again. it like the paper isnt feeding

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 208 Answers

SOURCE: Paper jam at fuser

1. Faulty/blocked fuser exit sensor or faulty/blocked POB sensor. The printer thinks paper is present at one of these sensors when there should not be paper present
Verify that the fuser exit sensor is not stuck
If both sensors are working correctly, the most likely cause is the POB sensor is being blocked by the transfer unit. This can happen if the sensor is out of position, or if the transfer unit's white plastic baffle is out of position. Try bending the POB sensor bracket outward slightly to clear the baffle and retest.

Posted on Dec 19, 2007

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  • 208 Answers

SOURCE: Paper jam 2 fuser

1. Faulty/blocked fuser exit sensor or faulty/blocked POB sensor. The printer thinks paper is present at one of these sensors when there should not be paper present. Verify that the fuser exit sensor is not stuck Verify operation of the POB sensor If both sensors are working correctly, the most likely cause is the POB sensor is being blocked by the transfer unit. This can happen if the sensor is out of position, or if the transfer unit's white plastic baffle is out of position. Try bending the POB sensor bracket outward slightly to clear the baffle and retest

Posted on Dec 20, 2007

  • 2072 Answers

SOURCE: Phaser 7300N paper jam

Problem:

    The Printer's Front Panel Displays Jam At Top Cover; Open Top Cover To Clear (A7)
Cause:
Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix. TRY FIRST (Solutions without parts):
1. Unsupported media. - Load supported media and set the media type correctly. 2. Dirty exit rollers. - clean the exit rollers. Paper catching on the duplex guide assembly. - Remove and reinstall the duplex guide assembly. Fuser not fully seated. - Reseat fuser







REPAIR/INSPECT/PREVENT PROCEDURE:
1. Clean feed rollers and exit rollers only when dust or
debris is visible.
2. Clean the LED assemblies.
3. Check version of print engine and image processor
firmware; as appropriate.
4. Check cleanliness of interior and exterior of printer,
including fans; if necessary, clean (dust or vacuum) these
areas.
5. Review proper operation of printer using a customer
file, if possible.
6. Review with customer all work that was performed; also
discuss how to properly care for their printer.

Rev DT: 01 22 2003

Posted on Jan 23, 2008

  • 2072 Answers

SOURCE: Envelope Feeder is not accepting the command

> Home > Support & Drivers > Knowledge Base

Solution --> Phaser 4400 Printer: Printing envelopes

Printing EnvelopesEnvelopes can be printed from the optional envelope feeder, the Multi-Purpose Tray, or Tray 1, 2, or 3.
Guidelines for envelope printing

  • Use only paper envelopes.
  • Do not print on the back of the envelope.
  • Never use envelopes with windows, metal clasps, or exposed gummed surfaces.
  • Keep unused envelopes in their packaging to avoid the effects of moisture and dryness, which can affect print quality and cause wrinkling.
  • Envelopes may wrinkle depending on weight and stiffness of the envelope.

Many applications include a tool for creating an envelope document. For example, Microsoft Word includes an Envelopes and Labels feature in the Tools menu. Be sure to:
  • Select faceup.
  • Clear Clockwise Rotation.
  • Select the feed method with the image centered and the stamp on the envelope to the upper left.

caution_image88x30.gif Never use envelopes with windows, metal clasps, or exposed gummed surfaces; they can damage the printer. Damage caused by using unsupported envelopes might not be covered by your printer's warranty.
note_image33x30.gif Note: The heat from the printing process can melt certain types of envelope glue. If the envelope flap sticks shut after printing the test print, tuck the flaps inside the envelopes when printing the remaining envelopes. Printing envelopes from the envelope feeder
  1. Insert the envelopes into the envelope feeder. For more information, refer to the Trays section of the Trays and Paper Guide on the Interactive Documentation CD-ROM.
    • Place the side to be printed faceup.
    • The top of the envelopes should be toward the left of the printer.

Posted on Feb 19, 2008

20YrsCompExp
  • 227 Answers

SOURCE: Paper jam warning icon flashes but there is no paper jam.

Well I would take a can of air and blow off the sensors, especially where you began to have problems. The sensors (over time) become coated with paper dust and now reflect back on themselves thinking there is paper there all them time. From your description of the problem, it seems like the issue-intermitten jams/intermitten false jams, until a total false jam.

Posted on Apr 18, 2009

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1 Answer

Installed new maintenance kit for 9050 printer. Trying to reset page count and now the printer is jamming error code 13.02.00.


No relate with paper jam & page count resetting. Might be maintenance not installed properly..Remove paper jams, restart printer,if error 13.20 appears check some paper/paper particles jammed.. 1. Print from manual tray.
A. If paper is jamming, check registration assembly, clean it,best method for cleaning is vacuum cleaner in this area. chk..
B. Take out registration assembly, check clutch gears, driving gears, solenoids..
2. Check pick up rollers are properly installed in tray 2 & 3..
3. Check PIU unit for paper jams
4. Check Fuser sensor flags.
To reset the counter: Hold enter button & switch on the machine, wait till display shows cold restart, scroll to reset maintenance kit with help of arrow buttons & enter. Printer restarts & counter will become Zero..

Jan 07, 2013 | HP LaserJet 9050 Printer

1 Answer

Xerox Workcentre 4150. Paper keeps jamming in print engine area. We clear the jam and it jams again.


If your Xerox WC 4150 is displaying "Clear the Jam in the Print Engine" or constantly jams as paper exits the machine you should check and possibly replace the fuser actuator (part# 120N00534) This is the most likely cause, if however this does not fix the printer the next step may be to replace the sensor or fuser.
Here is a video that shows you how to check and replace the actuator. ItemInc.com has this part in stock and ships same day. Good luck, and thanks for using FixYa!
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Jun 23, 2011 | Xerox WorkCentre 4150 Black and White...

1 Answer

Ricoh CL 7100 fuser jam.


The grinding noise is the clashing of gears. The fuser is composed of 2 rollers, a metal or ceramic with a heater inside (bulb) and a silicon roller to apply pressure. The 'hot' roller is geared and the silicon roller can be geared or free floating. There is at least 1 paper sensor in the the fuser to let the unit know whether paper is there and there when it should or should not be. Sometimes, the sensor gets slightly dislodged and can actually cause a jam. If you are hearing a gear clash, the paper is being pushed through the machine and instead of being pushed through the fuser, it stops because the fuser rollers are not turning. The rest of the machine keeps pushing, crinkling the paper.
If there is crinkling, then gears that drive the fuser need to be checked. It is this gear cluster and/or the fuser that need to be replaced.

Aug 03, 2009 | Ricoh Aficio GX5050 GelSprinter InkJet

2 Answers

Ricoh copy machine 3025 paper jams every time we try to print


Make sure the paper that is in the drawer matches the orientation and size indicated on thje Op Panel Display, If NOT, MAKE IT MATCH.

Mar 31, 2009 | Ricoh Aficio 3025P Black and White Copier

1 Answer

Media jam fuser


I turned the printer off, took the power cable out, and turned the printer on. After 60 seconds I turned the printer off, put the power cable back in and turned the printer again on. This is a solution in order to loose all the voltage/current build up in the printer. Whether this is the solution or just coincidental, I don't know. The printer worked well after that. 

Mar 02, 2009 | Konica Minolta magicolor 2300DL Laser...

2 Answers

I have a brother MFC 8440


Have you checked the back paper door?, the paper tray?, and the drum/toner unit? If a paper was torn out of the machine, you may not be able to see the piece that is still triggering the jam signal. You can also pull down the paper guide around the orange fuser roller through the back door by pulling it gently to the left.

Sep 11, 2008 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

There was a paper jam, I cleared it and it will not reset. The machine won't print at all, just keeps showing paper jam.


There are flag sensors in each machine. The have to sence if the paper is moving properly through the machine. They are sometimes black in color, that flag sensor might be jammed in an up postion, or broken look at where that paper stopped and look for a flapper toggle unit that senses the paper. There also might be paper still in the machine, check the fuser unit, the hot area look to see if paper has wrapped around the upper fuser roller.

Aug 28, 2008 | Ricoh Office Equipment & Supplies

1 Answer

Oki C9300


What is the status of your fuser unit and on what paper settings are printing on? When last have you cleaned tour machine?

May 23, 2008 | OKI C9300 Led Printer

2 Answers

Hp 4300 laserjet


Does it jam at the fuser when doing a single print?

These machines have a Maintenance kit required every 200 000 prints, these MK's include all feed rollers, a transfer roller and the entire fuser assy. To replace the kit fixes all issues I've seen in these printers besides when the cartridge affects print quality.

If it is jamming at the fuser on a single print done via the printer operations panel, and your paper is fresh, it could only be the feed roller having trouble gripping the paper or the fuser not turning/stuffed.

Feed Kit, I have my doubts as to this being your problem

Maintenance Kit Fixes 98% of the time

Was is noisy before it died?
I have seen a few with stuffed fuser drive gears but not many and customers could hear it wearing.


How many prints since last MK? via keypad print a configuration page, count is there ie pages since last maintenance xxxxxx

Jan 31, 2008 | HP LaserJet 4300n Printer

2 Answers

Paper jam


If the jammed sheet is entirely within the printer, remove the sheet as follows:

r_1.gif Make sure that the printer is turned off.

r_2.gif Open the printer cover by pressing the latch on the left side of the printer and lifting the cover up all the way.

ppe031.gif

r_space.gif r_warn.gif Warning: r_space.gif r_space.gif Opening the printer cover exposes the fuser, which is marked CAUTION Hot Surface Avoid Contact. Be careful not to touch the fuser. If the printer has been in use, the fuser may be very hot.

hppe004.gif 1. CAUTION Hot Surface Avoid Contact

r_3.gif Remove the developer cartridge.

ppe030.gif

r_space.gif r_caut.gif Caution: r_space.gif r_space.gif When removing the developer cartridge, never touch the developing roller under the flap; otherwise, print quality may decline.

14.gif

r_4.gif Remove the photoconductor unit.

ppe028.gif

r_space.gif r_caut.gif Caution: r_space.gif r_space.gif Never touch the photoconductor unit's light-sensitive drum; otherwise, print quality may decline.

ppe029.gif

r_5.gif Remove the paper from the paper path.

ppe026.gif

r_space.gif r_note.gif Note: r_space.gif r_space.gif If paper is jammed at the fuser, grasp the bottom of the paper and pull it out.

ppe027.gif

r_6.gif Reinstall the photoconductor unit, and then the developer cartridge.

r_7.gif Close the printer cover.

r_8.gif Tap the edges of the stack of paper on a flat surface and carefully reload it into the MP tray. (Do not reload curled or wrinkled sheets.)

Printing automatically restarts from the page that jammed. If the Paper light stays on after removing all jammed paper, open and close the printer cover to clear the error.

Oct 16, 2007 | Lexmark X7170 All-In-One InkJet Printer

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