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first make sure there is nothing inside stopping the door from closing , the freezer should be level, and the door should swing close on its own free will. the door can be tweaked by bending it back into shape .or by setting the top hinge bracket, it should have three 5/16 bolts, that will alow you to ''square the door''. but most of the time it's something in the way of the door.. look close and remove some items that you think might be in the way, then remove some more
Just go to your local appliance parts house. They will have the shims you will need. Remove the top bracket, open the door slightly, and lift the door off. Install the number of shims necessary, and reinstall.
If it has a cam style bracket that helps close the door, replace it as well. It just bolts on, once the door is removed.
Check thoroughly for any obstructions, shipping tape, remaining pieces of plastic, in and around the doors, door frame, cabinet frame that the door contacts when closed, and around the upper and lower hinges. Do you hear any noises when opening or closing the door? Do you see the door rubbing on the inside liner as you open or close the door? Were the doors removed and replaced in moving? This last one, if it is the case, check the alignment at the upper hinges, loosen but dont remove the screws, and adjust the door away from center.
Remove all items place in cooler, this is going to be awhile.
Turn temp down for freezer thaw it. Placing towels in there to remove water from time to time. Star freezer back up with door closed. maintain usuage.
The lower hinge on each door
may have a door closing cam. It raises the door up ¼ inch when opening and this
assist in closing the door. If it’s wore out and doesn’t work the door may not
seal and the gasket can be damaged. Watch the operation of the door to see if
it rises up when opened.
Leave the door shut and let the magnetic gasket hold the
door in place. Put something between the bottom of the doorand the floor to hold it in case it slips.
Remove the bracket holding the pin and hinge assembly taking
note of order of removal of parts. Slide new cams on. You probably need two.
Excess frost especially near the door is caused by door gaskets being bad. The gasket should hold a dollar bill snug.
Another possibility is auto defrost failure. - Remove the cover on the rear inside the freezer to see if the coils are heavily iced.
If the door seals are still pliable and intact there are two possible causes.
1/ The upper door hinge on the top of freezer unit has two adjusting screws under a plastic cover/cap which allows the upper hinge to be set forward or back altering/adjusting the spacing of the door seal to the freezer body. Moving the hinge outward at the top will cause the door to seal tighter at the bottom and lessen escaping cold air and condensation to form (water droplets). Adjust carefully so as not to create a weak seal (air gap) along other sealing edges of the door frame.
2/ Many United Refrigeration Commercial Freezers are manual defrosting. Moisture from inside the freezer can condense between the inner molded door panel (door shelves) and the exterior metal door. Usually ice buildup will occur in this space, but when defrosting or during high ambient temps the ice will melt and drip out along the bottom door edge/seal. Screws alomg the door frame (hidden by the door seal) hold the seal in place and also the inner molded door panel. The inner panel can be removed to replace the seal or to remove the ice buildup.