Gas is not getting to the pilot

if the grill is new which it sounds like just might need to be bled (turn on and lets the burners run bout 10 mins. is an option and the 1st i would try if its brand new 2cd. wth gas on a thin piece of paper held over pilot light will conferm if there is gas flow. if now results check for saftey seals along gas path. if its a older grill remove line from lp tank and bottom of grill connection run achohal thru line bug just might'a built a nest. hope this helps

switch the dial to the indicator which shows the top grill,usually this is a black line with a squiggle under it.

I assume the grill is configured for natural gas (propane generally requires a different pilot orifice unless the owner's manual states otherwise; they are not interchangeable). The following is written as a generic explanation; see your owner's manual for a diagram of the internal gas piping. If you need further assistance, please ask in the comment box. If you do not have a sediment trap in the gas piping, the pilot tubes may be clogged with white sediment similar to the lime from tap water. In this case, you will not be able to smell any gas at the pilot outlet. The clog is usually right at one or both ends of the tube, inside the fitting. It is important to get both ends properly tightened after repairs. The end connected to the supply obviously needs to be tight for safety, and the flame end needs to be tight to maintain proper pressure for the flame. Test with soapy water; there should be no bubbling when it is applied to the connection.

If you dont have gas coming thru while holding down the button, you have one of the following; no gas, main valve off, or a bad gas valve.

Several things can cause the problem you're having.

1. Low gas pressure due to a near empty tank or the heaters regulator is locked up and only
allows a small amount of gas to get the pilot. To solve this, turn the gas tank valve OFF & dis-
connect the hose from the tank. Wait 5 minutes & reconnect the hose to the tank. Open the gas
valve VERY, VERY SLOWLY (Slow motion, slow). Once the valve is fully open, light the pilot
and hold the gas control valve in for 30 seconds to 60 seconds. After that time, release the control
valve knob. Did the pilot stay lit? If so, problem solved. If it didn't you will need to replace the
heater's Hose/Regulator Assembly. You can use the same one that's for a gas grill. And find it at
any hardware store or home center that sells grills and accessories for about $30.00.

2. The pilot is dirty and needs to be cleaned. Use a can of compressed air with a straw nozzle (like you clean your computer with) to blow out the pilot tip.

3. The thermocouple has failed and needs to be replaced. If this is the case, you can order a new thermocouple for Blue Rhino (1.800.762.1142) , the manufacturer of your Patio Heater.

I hope this helped you and thanks for choosing FixYa.

Do you have gas getting passed the reg .

pilote tube could be blocked or pilot orifice set too small. check that the gas pressure is ok

sounds like the pilot tube is clogged. Take the pilot tube loose and get a small piece of tubeing and blow out the tube and the orfice of the pilot housing. should fix the problem. If not you may need to purchase new pilot housing and/or lines. Hope that does it.

Open the lower panel. You will see a valve with a knob marked On Pilot and Off. This is the gas valve. Turn the knob to Pilot. Push in on the knob and if you are in the correct setting, the knob will depress about 1/2" into the valve. Now look for a red button and snap it in much like a gas grill starter. Keep the knob depressed and look into the small viewing port to see if you started the pilot. Hold the knob for 30 seconds then let it out. You should see a blue flame. If you don't , try it again and hold the knob in longer this time. Once you get the pilot to lite, rotate the knob to the On position. If for some reason you can't get the pilot to stay on, you may need to replace the thermocouple. If the pilot won't light at all, you may need to get into the pilot Assembly with a long match or grill lighter and light the pilot.

Your question is posted under vulcan fryers but the comment refers to a grill. Either way, I think your problem is gas pressure and/or supply related. You may need a new regulator, you valve may not be open all the way or any quick couplings you may have are not coupled completely or are faulty. What is happening is there is enough pressure to keep the pilot going, but when the larger route for the burner gas is opened the gas is quickly used up without proper resupply. A regulator installed backwards can have this same effect. Hope this helps