Question about Ricoh Aficio MP2352 Copier

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Cutting off top of page

Printer cutting off top of page

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Check the paper orientation, change it to landscape/ portrait and try printing again, if it does not work then ask a technician to check your drum and developer

Posted on May 05, 2014

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1 Answer

The printer cuts off the top part of the document when printing. Is this a margin issue?


Yes, most likely your application's margin settings are incorrect. Try printing a test page - NOT from the application. If this is Windows, go to printers in control panel, right-click on the subject printer, choose Properties, then click the Print Test Page button. You should get the standard Windows printer test page with the logo at the top and all the printer specifics below. If the test page is also cut off, look around in the HP-provided software for any margin and/or page size settings that are incorrect, such as A4 paper when it should really be Letter size.

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We are using 8 1/2 x 11 letter size paper. When we print, the top of page is cut off. How do we correct the alignment?


Have you checked the top margin setting of your print job. It should be less than 1/4 inch. If set higher it may cut off the top of the page, before it's sent to the printer. The printer will not print anything within 1/4 inch of the edge of the page, by design.

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My printer is not printing all the horizontal lines


First try to copy and if copy works fine, means the hardware is fine and issue with the driver.
Do right-click on printer icon and select delete.
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Check if it prints fine, if yes try to print from other application. I hope it will work.

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Cuts off top of back page of duplex


Your problem is in windows not the Printer you have to set the borders and the hight in page lay out, it gets screwed up every time I use it I do not like word 7 the 2003 was much eaiser to use and less troublesome.

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Duplex cuts off top 3 lines of back page


Sorry, I posted that; I didn't think it went through. Please solve it on the other copy,

Nov 11, 2009 | HP Officejet Pro8000 InkJet Printer

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check the margin settings and outline settings because minor things worries us too much

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Printing Large Top Margin


check the header and top margin in your application. (word, Note pad, etc..)
default top margin for Microsoft word is 1".
also check the orientation of the printer output.

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hola que tal tengo un error con la impresora t642 me marca 241.10 me pueden ayudar

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Printer switching orientation


Make sure that manual feed is set to letter, on the printer front panel. This is a tabloid printer, so letter size sheets are fed long edge. The cassette will print okay because the media size info for the cassette is read by the printer from the cassette cams.

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Scanner cuts off the top 1/4 inch every time I scan.


This sounds like a setting in your software.  Perhaps making sure that you're scanning the right size paper.  Also, look on the printer to see if there's a setting to choose the right size paper.

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