Question about Bose 3·2·1 II System
Posted by Anonymous on
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
SOURCE: Format unsupported
Format unsupported simply means the unit can not read the disc. The problem is either the disc or the player.
Contact Bose technical support if you are sure the discs are good. 800-367-4008
Posted on Oct 23, 2008
Do you hear "spinning" when you put your ear close ro on on it?
Can you feel vibrations if you put your hand on it?
If you can then it's not the spindle motor...this rotates the disc.
When you start to play a disc...and if you can hear the spindle motor try changing the tracks to see if the motor that advance the laser from the center to the outer edge of the disc is rotating...you will have to listen very carefully beyond the spindle motor to hear this since they will both be operating at the same time.
The problem may lies in the laser lens assembly which included the 2 small motors and the laser.
Either way you will probably need to take it to an qualified Bose service center in your area since dealing with lasers is very delicate work.
PLEASE DON'T FORGET TO VOTE. THANK YOU AND GOOD LUCK.
Posted on Oct 22, 2009
Testimonial: "Thanks. This unit is under 2 yrs old and was not used much. I'm disappointed that it has broken already. Is this a common problem for this system? "
SOURCE: unsupported format
I have the same problem. When I put in a dvd it tries to read it and then comes back unupported format. What does this mean and why won't it read the dvd?
Posted on Jun 04, 2010
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