Question about Bose 3·2·1 II System

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Formatting unsupported I loaded a DVD that I have played before in the DVD player and it says formatting unsupported . ??

Posted by Anonymous on

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Posted on Jan 02, 2017

SOURCE: DVDs with pictures refuse to play. Get 'format unsupported'

the 321 does not support data cds or dvds read the manual. standard DVD or VCD format only.

Posted on Jan 04, 2008

SOURCE: dvd videos wont play

brand new dvd

Posted on Jan 15, 2008

  • 5 Answers

SOURCE: Format unsupported

Format unsupported simply means the unit can not read the disc. The problem is either the disc or the player.

Contact Bose technical support if you are sure the discs are good. 800-367-4008

Posted on Oct 23, 2008

  • 70 Answers

SOURCE: My Bose 123 has trouble playing DVD's. I put a

Do you hear "spinning" when you put your ear close ro on on it?
Can you feel vibrations if you put your hand on it?
If you can then it's not the spindle motor...this rotates the disc.
When you start to play a disc...and if you can hear the spindle motor try changing the tracks to see if the motor that advance the laser from the center to the outer edge of the disc is rotating...you will have to listen very carefully beyond the spindle motor to hear this since they will both be operating at the same time.

The problem may lies in the laser lens assembly which included the 2 small motors and the laser.

Either way you will probably need to take it to an qualified Bose service center in your area since dealing with lasers is very delicate work.

PLEASE DON'T FORGET TO VOTE. THANK YOU AND GOOD LUCK.


I

Posted on Oct 22, 2009

Testimonial: "Thanks. This unit is under 2 yrs old and was not used much. I'm disappointed that it has broken already. Is this a common problem for this system? "

  • 1 Answer

SOURCE: unsupported format

I have the same problem. When I put in a dvd it tries to read it and then comes back unupported format. What does this mean and why won't it read the dvd?

Posted on Jun 04, 2010

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FREEZES UP AND STOPS.SCREEN SAYS CANNOT READ DISC OR UNSUPPORTED FORMAT


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1 Answer

DVDs with pictures refuse to play. Get 'format unsupported'


the 321 does not support data cds or dvds read the manual. standard DVD or VCD format only.

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1 Answer

"wrong disc" message


Since the device is new, I suggest that you take it back to the shop, ask for a replacement and check it while in the shop to make sure its working. This is assuming that you made sure that you're trying to play the correct format discs. Consult the manual on which format DVD's it can support. Its multi-region so that can't be the problem, but its possible that you're trying to play other unsupported formats. Try also playing other discs - audio discs, DVDs, DIVX etc... make sure the disc isn't scratched badly. But the bottom line is you shouldnt have problems on the first day, take it back. Good luck!

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