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Error 016-516 Trying to scan to email but keep getting this message

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Every time i try to scan, there is a error message SMTP ERROR.


sounds like you are trying to email rather than scan, I think your pressing the wrong button. try selecting scan from your start menu instead.

Mar 17, 2011 | HP PSC 950 All-In-One InkJet Printer

1 Answer

We cannot scan to email from our Sharp AR-M237 Multi-function "Error[973]: Incorrect format for Primary SMTP Server." I am using all the settings for SMTP that I use everywhere else. HELP?-pjm


Model AR-M257 - I have several Sharp MFP devices at different locations and all are set up to scan through our email server using a special account I have just for this purpose. I have all of them setup using the external IP address of our Exchange server (not its name or FQDN) and I have firewall rules setup to allow SMTP from the WAN IP addresses of our different offices to the LAN IP address of the Exchange server. It worked at all the others but this one. I was getting the following error when trying to send a status message (under Log) from the device to my email account as a test: [error 973] incorrect format for primary smtp server. And when I tried to scan through our email server I would get "network error". However, a connection test succeeded. I had everything set correctly for SMTP and DNS but as I was trying anything I could to get it working I went to mDNS under Services and it was enabled. I disabled it and then I could get a status message to be sent to me and we could send a scan through our email server.

Apr 12, 2010 | Sharp AR-BC260 Color Copier

1 Answer

Can't get into email


Clear you browser cache using alt- F5 if its IE if its another browser underproperities clear the cache and cookies and try it again.

Jul 01, 2009 | Yahoo Mail

1 Answer

Keep getting scanning error message


How do you have the HP6110 connected to your system? This problem can sometimes be caused by using to long a cable between the computer and the multifunction printer. I would use a short cable (6 foot or less) to make sure that it's not a communications problem. This ususally manifests itself with an error message while scanning although the printing function work ok.

Apr 23, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

CE-02 error code when scanning on SHARP MX-M550U copier


ce error means not hooked up property to your email server

Feb 12, 2009 | Office Equipment & Supplies

1 Answer

Can't scan to email for a Canon ImagineRunner C2550


You need to set the scan settings in copier settings 200dpi 300dpi color or black and white....

Jun 19, 2008 | Canon CLC 1120 Color Copier

6 Answers

No Paper in Document Feeder


I just upgrated my Vista system as recomanded, and after that I am not able to scan documents, getting the messGE " NO PAPER IN THE DOCUMENT FEEDER " on my all in one laiser jet 3050

May 23, 2008 | HP LaserJet 3055 All-In-One Printer

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