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Western Digital external harddrive, WD5000E035 (although XP device manager says 600) has stopped showing powerlight (on transformer) and stopped showing up in drive list on computer (although device manager, helpful as usual. reports its working properly!). Searching forums I see this is common, but the explanations differ. I want to keep the data - what should I do (note, I'm in Europe so sending to US a no-go)?

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  • hsoj_porrah Jun 15, 2009

    My conclusion after online hep and research is that the WD600 drive is in fact referring to my built in drive. The other one simply isn't being read. I'll nevertheless try the idea of another power cable.
    Thanks all for your tips.

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If the transformer has gone down and that implied by the green light going down, try another power adaptor but please make sure the votage and amp are a match,

There are are many power supplies on the market now.

If the drive is not being powered , it won't work but that's no reason for XP to fault the driver hance showing up ok in Device Maanger

Regards
Gewiz

Posted on Jun 15, 2009

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I would attempt to find a replacement transformer first. If the power lite is off, it may just be that part of your unit.

Posted on Jun 15, 2009

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Try plugging it into a different outlet, and see if that works. When you power it on, do you hear it working?

Posted on Jun 15, 2009

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Just check in device manager...whether is detected by the computer.
you can go to my computer...right click on it...then click on manage.

if its detected there then go device manager...then go to disk management under storage...right click on the drive there with no name then click on change drive name letter..hit ok,,check in my computer you will see the harddrive there...else if you don't see anything in device manager...contact the manufacturer.

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