Question about HP Color LaserJet CM6040f MFP Q3939A Printer
I installed a new fuser kit and I still receiving a replace fuser kit message
Posted by Anonymous on
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Posted on Jan 02, 2017
if it always jams at the same place (fuser area) try another fuser or check the BLACK PLASTIC ASSY. THAT is mounted in the left door and takes the paper right after it comes out of the fuser ;part is called (PAPER DIVERTER) And sometimes one of the FLAPS That routes the paper is broken,hence causing paper jam.
Posted on Aug 01, 2009
The message that persists in saying to "replace black cartridge" could be due to a defective cartridge chip. The chip maintains counts and tells the printer when a new cartridge is installed. If you cartridge is remanufactured, they may have neglected to install a new chip.
Regarding the new fuser not working, I'll have to get back to you on that.
Posted on Feb 19, 2010
SOURCE: I just replaced the fuser
The 50.2 error is a warm up error meaning the fuser is not coming up to temperature correctly. This can be caused if the fuser is not fully seated in the connector. To check this just power off the printer, remove and re-insert the fuser into the printer. Test it out, if it still has this error then the fuser heating element or temp sensor is bad. Is the fuser a new HP or rebuilt fuser? Some of the rebuilt ones may have quality issues.
I hope this helps, if so please rate my solution.
Posted on Sep 06, 2011
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This printer tracks the number of pages printed on the fuser, and a reminder message will appear when the fuser reaches a certain page count. The message will instruct you to replace your fuser. Whenever you install a new fuser, you should reset the fuser page count so the warning message will not appear prematurely.
To reset the fuser count :
1. Press MENU to enter the MENUS.
2. Press Down arrow to highlight Configure Device.
3. Press Checkmark to select Configure Device.
4. Press Down arrow to highlight RESETS.
5. Press Checkmark to select RESETS.
6. Press Down arrow to highlight RESET SUPPLIES.
7. Press Checkmark to select RESET SUPPLIES.
8. Press Down arrow to highlight NEW FUSER KIT.
9. Press Down arrow to select NEW FUSER KIT.
10. Press Down arrow to highlight YES.
11. Press Checkmark to select YES.
The fuser count will be reset and then the printer is ready to use.
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