Question about Brookstone Sportscast Wireless Baseball Scoreboard

4 Answers

My sportscast baseball is not updating scores. I do have a strong signal.

I put in batteries a couple of days ago, but it still has not updated scores or schedules or standings. I do have a strong signal. Is there a way to reset it?

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  • 6 more comments 
  • Arthur Morgan
    Arthur Morgan Apr 02, 2014

    I'm having the same problem ... no scores.

  • Robert
    Robert Apr 03, 2014

    I am in the same boat, glad I found you guys. I love that little thing, not sure what I will do without it.

  • Patrick Allen
    Patrick Allen Apr 03, 2014

    Brookstone filed Chpater 11 today. So the service is probably being discontinued. That's my guess, anyway.

  • Hanson Tipton
    Hanson Tipton Apr 10, 2014

    FYI: I sent an e-mail to their customer service. They quickly responded with a phone number I needed to call: 1-800-846-3000. I called and they told me that Ambient is no longer sending updates so the item is worthless. But they are sending me a $10 gift card for my inconvenience.

  • Mike Este May 04, 2014

    thanks for the tip Hanson, I just registered for the gift card also. The girl said they took down all of their towers because it wasn't feasable anymore with all of the smart devices out there now.

  • mike cath
    mike cath May 23, 2014

    Me too. What's going on?

  • Dori
    Dori Jun 11, 2014

    Ditto! Call Brookstone and they will send you a $10.00 giftcard as they are in a disagreement with the company that is providing the live stream. They are not sure if the service will ever be restored and the woman claims Brookstone is not going under!

  • kmat
    kmat Jul 11, 2014

    Ambient who sends the signal has taken down all their cell towers (according to Brookstone) who sold me my unit. Therefore the unit is worthless. Brookstone is offering a $10.00 gift certificate if you call their 800 customer service number 800 846 3000. Ambient apparently left the business of transmitting information such as these scores. Too bad it was a great product.

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Seems like many of us are having the same issue at the same time. Must be a more large scale problem than just our Sportscast

Posted on Apr 03, 2014

  • jerryr58 Apr 04, 2014

    I have the scoreboard as well. It worked through the end of spring training and then I noticed it didn't update for the opening day game. I show that there is signal and it says the network has been found and could take up to an hour to populate the board. It hasn't updated all week. I think you're right, the Chapter 11 by Brookstone is the problem. Unless someone else picks it up or they manage to restore things, the board might be useless. I really like it too.

  • Mike Este May 04, 2014

    I was told they are worthless now that the towers are down, so I don't see anyone taking this over..

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I am having the same problem with my sportcast baseball. I put in new batteries it shows network found and the ambient is showing bars. Why is it not working?

Posted on Apr 03, 2014

  • Mike Este May 04, 2014

    call them to at least get a $10 gift card 1-800-846-3000,just give them the serial# on the back of the battery cover...

  • Dori
    Dori Jun 11, 2014

    I just got off the phone with Brookstone and they said that Brookstone is having a disagreement with the company that provides the live feed. They are not sure if it will be resolved or not. The woman also said that the company isn't filing for Chapter 11 but is sending a giftcard to those who call in the amount of $10.00 which isn't nothing these days and she said they do not know if or when service will resume! Good luck all...this really sucks!

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Brookstone filed Chpater 11 today. So the service is probably being discontinued or they're behind on their bills to the satellite company.. That's my guess, anyway.

Posted on Apr 03, 2014

  • Dori
    Dori Jun 11, 2014

    I just got off the phone with Brookstone and they said that Brookstone is having a disagreement with the company that provides the live feed. They are not sure if it will be resolved or not. The woman also said that the company isn't filing for Chapter 11 but is sending a giftcard to those who call in the amount of $10.00 which isn't nothing these days and she said they do not know if or when service will resume! Good luck all...this really sucks!

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I am having the exact same problem. Worked fine last year. Has the program support stopped?

Posted on Apr 02, 2014

  • 3 more comments 
  • Brent G
    Brent G Apr 03, 2014

    That's interesting. I'm having the exact same problem. Does anyone know how to reach tech support for the product?

  • Mike
    Mike Apr 03, 2014

    I'm having the same problem as well. With all of us having this issue at the same time, it sounds like it's a signal problem.

  • Patrick Allen
    Patrick Allen Apr 03, 2014

    I think brookstone is about to file banruptcy. So the service is probably being discontinued. That's my guess, anyway.

  • Robert Fox
    Robert Fox Apr 11, 2014

    I'm having same problem. Which is how I found this site. Great I liked being able to get all the scores.

  • Dori
    Dori Jun 11, 2014

    I just got off the phone with Brookstone and they said that Brookstone is having a disagreement with the company that provides the live feed. They are not sure if it will be resolved or not. The woman also said that the company isn't filing for Chapter 11 but is sending a giftcard to those who call in the amount of $10.00 which isn't nothing these days and she said they do not know if or when service will resume! Good luck all...this really sucks!

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