Question about Vinotheque Whisperkool 4200 Wine Cooling Unit (Max Room Size = 1000 cu ft)

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WhisperKool 8000 cools nicely but when the unit hits set temperature, the fans on the front of the unit stop but the compressor and back fans continue running. UNit eventually starts to freeze over.

Unit has had Freon added recently; New thermostat purchased two years ago

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Posted on Jan 02, 2017

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SOURCE: The Whisperkool 4200 unit is no longer cooling the

Version:1.0 StartHTML:0000000149 EndHTML:0000001329 StartFragment:0000000199 EndFragment:0000001295 StartSelection:0000000199 EndSelection:0000001295 All WhisperKOOL units come with a 2 year parts and labor warranty with a 5 year warranty on the compressor. During the warranty period, if the unit fails a replacement unit is sent at no cost to you. If your unit fails after this period we offer a Consumer Care Program to give the customer a chance to get a new unit at a deep discount. In many cases, the failing unit has been misapplied and the correct unit for the installation is sought after during the replacement process. Our customer service department is trained extensively, with live customer service representation with a streamlined process for not only helping with the products, but also assisting in identifying any limitations to the installation or ventilation of the cooling unit.
If a repairing the unit is the decided route, call WhisperKOOL directly at 1-800-343-9463 and parts can be ordered depending on availability. A knowledgeable HVAC Professional should perform any repairs due to the refrigeration system.

Posted on Jul 09, 2010

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SOURCE: Whisperkool 4200 icing up

Hi, Bob:

Misery loves company, so I'm posting this even if it isn't in time to help you.

I had an XLT 8000 with similar problems. Vinotheque wanted to do the exchange program ($2,500+), and I was told the older aluminum coils might have leaked, and the exchange models come w/ SS coils. I was near to biting on that, when I decided to have a local refrigeration shop check it out.

Here's what they found--A MANUFACTURING DEFECT. It seems there are small copper capillary tubes that circulate the refrigerant. If they touch each other, with normal operating vibration they can wear holes in each other and the refrigerant can leak out. The leak can be very slow. According to the guy who fixed it (all for $219, and much of that was for drilling out the riveted-closed enclosure), "crossed cap tubes" is a Bush League mistake, akin to not putting oil in your car's crankcase.

I'm not saying WhisperKOOL/Vinotheque did this on purpose, knowing there would be an eventual failure and an opportunity to make another sale. But what the service guy told me was that IF the manufacturer was without scruples, a crossed cap tube would be the perfect way to take advantage of an unsuspecting customer.

My fix? Drill out the rivets, and find a local qualified service tech. Fixed in hours for $219 or in weeks with an exchange for $2,500... You choose.

Posted on Jul 14, 2010

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Your issue sounds like either a bad "pressure switch" or that the unit is low on "Freon." Either of these problems will cause the compressor to start and run shortly then compressor cuts off, then and repeats itself.

From your description It really does Not seem to be a "bad board in that unit" because the compressor is starting up, even though the compressor is not staying on long enough to cool said area.

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My name is Peter. I am a retired field service refrigeration technician.

You just have a simple operational and maintenance issue.
Neither your compressor or fans should run continuously.

First, you need to clean your condensing coil. You did not provide a model number so you either have a flat cooling coil in the front bottom, or a canister type in the back right hand side. This coil dissipates the heat. If it is plugged up your compressor and fans will run trying to keep up with the unit temperature settings. This can make a difference as much as 40 degrees. The toe plate, bottom front is either held in place with a screw on each end. If no screws, there is a clip on each end. Just pull and it will pop out.

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Download this illustration and then using a good multimeter start basic troubleshooting.


All residential window air conditioners have a cooling system made up of four primary components, a compressor, an evaporator fan, a control or switch, capacitor.When the thermostat is calling for a colder room temperature the compressor is energized. It is normally very quiet. The evaporator is always located on the front of the air conditioner. It also has silver fins. Be sure it is clean. Use a foaming type cleaner and rinse with plain water. Because the evaporator is absorbing heat, it is very cold to the touch. The temperature drop causes any humidity in the air to collect on the evaporator - sometimes called sweat. There is a fan inside the air conditioner that circulates the air for the evaporator and condenser coils. The circulating fan and compressor are running simultaneously. The fan motor has two fan blades attached to it on either end. The fan blade on the inside part of the unit continually draws room air over the evaporator coils, which are cold. The fan blade on the outside part of the unit continually draws fresh outside air over the condenser coils, which are warm. Because the evaporator coils are cold, they cause moisture in the room to collect on them, much like a cup of ice water on a warm, humid day. When the amount of moisture increases, it begins to drip down off of the coils into the bottom pan of the air conditioner.
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Version:1.0 StartHTML:0000000149 EndHTML:0000001329 StartFragment:0000000199 EndFragment:0000001295 StartSelection:0000000199 EndSelection:0000001295 All WhisperKOOL units come with a 2 year parts and labor warranty with a 5 year warranty on the compressor. During the warranty period, if the unit fails a replacement unit is sent at no cost to you. If your unit fails after this period we offer a Consumer Care Program to give the customer a chance to get a new unit at a deep discount. In many cases, the failing unit has been misapplied and the correct unit for the installation is sought after during the replacement process. Our customer service department is trained extensively, with live customer service representation with a streamlined process for not only helping with the products, but also assisting in identifying any limitations to the installation or ventilation of the cooling unit.
If a repairing the unit is the decided route, call WhisperKOOL directly at 1-800-343-9463 and parts can be ordered depending on availability. A knowledgeable HVAC Professional should perform any repairs due to the refrigeration system.

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1 Answer

Whisperkool 4200 icing up


Hi, Bob:

Misery loves company, so I'm posting this even if it isn't in time to help you.

I had an XLT 8000 with similar problems. Vinotheque wanted to do the exchange program ($2,500+), and I was told the older aluminum coils might have leaked, and the exchange models come w/ SS coils. I was near to biting on that, when I decided to have a local refrigeration shop check it out.

Here's what they found--A MANUFACTURING DEFECT. It seems there are small copper capillary tubes that circulate the refrigerant. If they touch each other, with normal operating vibration they can wear holes in each other and the refrigerant can leak out. The leak can be very slow. According to the guy who fixed it (all for $219, and much of that was for drilling out the riveted-closed enclosure), "crossed cap tubes" is a Bush League mistake, akin to not putting oil in your car's crankcase.

I'm not saying WhisperKOOL/Vinotheque did this on purpose, knowing there would be an eventual failure and an opportunity to make another sale. But what the service guy told me was that IF the manufacturer was without scruples, a crossed cap tube would be the perfect way to take advantage of an unsuspecting customer.

My fix? Drill out the rivets, and find a local qualified service tech. Fixed in hours for $219 or in weeks with an exchange for $2,500... You choose.

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Thought by now you would already have the information. Electrical Requirements 110v, 20 amp dedicated circuit Below is a link to the user manual and page 14 addresses your question on electrical requirements.
Click Here=> http://vinotheque.com/docs/WK_Extreme_OM_070607.pdf

Home page below.

http://www.wineracksamerica.com/Wine_Cooling_Units/Whisperkool/extreme/ES8000.html

If you have more questions or need help feel free to let me know, Thanks, Sea Breeze
appliancepartsse@yahoo.com

SEA BREEZE TIP'S

http://servicepartstec.blogspot.com/

http://appliancepartsse.blogspot.com

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