Question about Xerox Phaser 8560DN Laser Printer
The color is great on configuration and status pages but won't print envelopes or documents in color
Posted by Anonymous on
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Posted on Jan 02, 2017
That's very weird, I have been thinking about your problem a lot.
What I am wondering is if somehow there is a piece of paper between the print head and drum, but that should be moved out of the way by the wiper blade assembly.
There is a compressor that creates the pressure to spray the ink onto the page. That could have failed, or one of the hoses disconnected.
The other thing is the print head itself. But if this was a sudden thing, it really isn't likely the print head jets failed all at once. That would be bizarre considering the amount of jets on that print head.
If there were an electrical problem with the print head, the machine would definitely give you a fault code, and if the print head was not going into the proper position you would no doubt get an 07,xxx.xxx code.
I have to conclude the compressor or a bad or somehow disconnected hose. The compressor is near the ( looking from the front) the right side , near the top rear of the machine, It is a black box and has a hose with a wire wrapping around it.
Posted on Jan 28, 2009
SOURCE: Xerox Phaser 8560
On the right side of the machine. There is an encoder mounted to the end of the drum shaft. They are known to become contaminated with the silicon lubricant from the maintenance kit. That causes the drum to spin off speed somewhat randomly. You can take it off the shaft and clean it well with alcohol. Sometimes they need replaced, but if it is as intermittent as you are suggesting cleaning it should take care of your problem. Not all that uncommon.
Posted on Feb 07, 2009
SOURCE: Phaser 8560 Colors are Off
Here are the directions for Tec Color correction. If this doesnt work then replacing the print head is the most likely solution. The TekColor correction options provide simulations of different color devices. Automatic is the default correction for general image processing. Use the following table to determine what option you want to use. TekColor Description Automatic Applies the best color correction to each graphic element: text, artwork, and photographs Office Color sRGB Display: Approximates the colors on a computer display. sRGB Vivid: Produces brighter, more saturated colors than sRGB Display. Press Match SWOP Press: Matches specifications for Web Offset Publications. Euroscale: Matches Fogra glossy paper specification. Commercial: Approximates U.S. commercial press target. SNAP Press: Matches specifications for Newsprint Advertising Production. None Applies no color correction. Use with other color management tools, such as International Color Consortium (ICC) profiles, ColorSync, or the PANTONE Color Chart for the printer. Black & White Converts all colors to shades of gray From the workstation, select the color correction in a supported driver. Microsoft Windows 98 SE / ME / 2000 / XP/ Server 2003 / NT 4.x Operating Systems (OS): NOTE: Some of the color corrections are grouped under Office Color or Press Match. 1. Within an application, click [File] from the toolbar, and then select [Print] from the menu. The Print window will be displayed. 2. Click on the [Properties] button located on the top, right of the window. The Properties window will be displayed. 3. Click on the [TekColor] tab. 4. Select the required color correction. Apple Macintosh OS 9.x: 1. Within an application, click [File] from the toolbar, and then select [Print] from the menu. The Print window will be displayed. 2. Click on [General], and then select [TekColor] from the pull-down menu. 3. Select the required color correction. Apple Macintosh OS X, (version 10.2 and higher): 1. Within an application, click [File] from the toolbar, and then select [Print] from the menu. The Print window will be displayed. 2. Click on [Copies and Pages], and then select [Image Quality] from the pull-down menu. 3. Select the required color correction.
Posted on Jun 09, 2009
Even though Media Sciences ink is not compatable and is subject to burning and clogging your printhead, the most telling symptom you listed is the red shavings. This indicates the ink is not releasing from the drum properly. This version of solid ink has a problem with the cams on the maintenance camshaft cracking and this causes the maintenance kit roller to not oil the drum properly. You will also hear an odd noise either grinding, groaning or a slight tearing sound. This requires a technician to resolve as replacing the camshaft is not an enduser job. Print quality issues are either the printhead or related to the camshaft failing, there are a few others but they wouldn't exhibit the symptoms you listed.
Posted on Jan 26, 2010
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