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Tracfone customer service

I have a straight talk/ trac phone wanted to swap my old number to it. The phone want to swap it to was pre owned. How do i do that?

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  • Contributor
  • 80 Answers

Just call customer service and ask for an esn change.

Posted on Apr 03, 2014

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6ya6ya
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Posted on Jan 02, 2017

atulbamne
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SOURCE: all incoming calls go straight to voice mail

Just go to call settings and then call divert. check settings. Maybe all calls are diverted to voice mails. Cancell all diverts. Then you are done.

Posted on Jan 21, 2009

  • 3 Answers

SOURCE: tracfone

Absolutely, what you need to do first though, is have your IMEI and SIM serial numbers handy from the first phone. Simply push the center, round button in the middle of the top array, and it should open to Prepaid, select that and go to the 2cd option which is IMEI and select that, and write down that number. Then do the same thing with the 3rd option, which is SIM. Once you have those 2 numbers in hand, do the same ith your new phone. Once done, call the 1 800 number for your area and speak with a represenative and they will walk you through the rest of the proscess and add your existing minutes to your new phone.

Posted on Mar 14, 2009

teddc
  • 115 Answers

SOURCE: I have a motorola w376 and tracfone is the service

The service provider does have access to the unlock codes for the phones. There are companies and programs that you can get that will give you the code, but these charge a fee usually. Try this, tell them you are traveling to another country and want to use a local sim card. Since this is a prepaid phone they should give you the unlock code anyway, you paid full price for the phone and they are legally obligated to provide you with it in most cases.

Posted on Apr 21, 2009

  • 1 Answer

SOURCE: Tried installing old Samsung Tracfone

lupa kata sandi telpon dan tidak bisa reset pengaturan telp atau mengubah kata sandi tracker 2.0

Posted on Dec 09, 2010

mangofruityj
  • 673 Answers

SOURCE: i want to unlock my nokia e5-00 straight talk tracfone to use with att

You can unlock a Nokia E5 using unlock code. You can get the unlock code from your network provider or from any reliable online site. Before that you can visit www.mobileunlockguide.com this site provides free unlocking instruction guide. This would help you understand unlocking process better.

Posted on Jul 10, 2012

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2 Answers

I NEED TO ACTAVATE A NEW CELL PHONE


You have to speak to customer service to do that because it isn't a straight activation.

New phone.
Keep Old number
Transfer minutes.

http://www.lg.com/us/tracfone-phones

Feb 10, 2017 | LG Cell Phones

2 Answers

Activating my tracfone using my pre-existing Home phone no.


Scott, To transfer your number from your Old Service Provider to TracFone Wireless, you must ask TracFone to Port your existing telephone number. TracFone Wireless will process the request for you. During this process, your service with your current provider will be disconnected automatically and Activated with the new provider you have selected. There is no need for you to call your current provider to disconnect your service. During the Request process, you will still be able to place calls on your existing wireless telephone or wire line phone. You, however, will not be able to receive calls during the porting process.
Above information from link below, tracfone.com. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
http://www.tracfone.com/includes/content/questions/General.jsp?enId=FA10060&esId=FA10061&a=1396990859478
http://www.tracfone.com/includes/content/questions/General.jsp?enId=FA10025&esId=FA10026&a=1379709875366
https://www.tracfone.com/direct/init_activation.jsp?app=TRACFONE

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1 Answer

How do I activate my new straightalk phone,I attempted to activatlast night butnit isnot activatedbut my ATT phone has been cut off?


How did you try to activate it over the phone or online? Where did you buy your Straight Talk Phone, from their retail store, online, a third party reseller like HSN.com or a private party?

If you bought it new from a thirld party like HSN or QVC, you must call them FIRST if there are activation problems. They may have a special Straight Talk Tech Support number for you. You can creat an account on the Straight Talk website with your full, real, information and try to add the phone (by type) to your profile and then putting in the IMEI number.

Call Straight Talk tech support, keep calling till you get a real person. If the system says call back later, hang up and call right back. Tell them you want to activate a phone.

Porting your old number.
If you wanted to transfer your old number from AT&T but they shut off your old phone, you may not be able to transfer it now. Both the old provider phone AND the new phone must be ACTIVE and working at the same time to port a number over. They need a working phone to move it TO.

Go to the Straight Talk has a FB page and post your issue online. That seems to get fast service. Save the chat with the instructions. Ask for the rep to call you and give you a "problem or issue number" via your email address.

You must speak to a real person for this problem - if it didn't work the way you did it.

You can email their tech support also. If the regular reps don't help, ask for a supervisor.

American Movil which owns Straight Talk, Net10, Tracfone and 10 or more other companies have terrible support. They're non-native English speakers, mostly in the Phillipines and Central or South America who read from a script and often read about a different problem. Whenever I have a problem with minutes or a phone I almost have a stroke before we're done.

Try to do as much as you can can online. Understand their web site often doesn't work correctly. After years of doing business with them often the site is partially broken or undergoing updates, that's why transactions don't go through properly.

Sep 17, 2014 | Cell Phones

1 Answer

Straight talk customer service


It should but check on the Straight Talk website site, Bring Your Own Phone: enter the model number and it'll say yes or no.

Aug 24, 2014 | Cell Phones

1 Answer

Tracfone payasyougo


i dont think so because straight talk has there own company. thats why walmart is the only one who sells their refill cards. that's like since they use verizon towers you can take a straight talk phone and change it to a verizon service but you cant take a verizon phone and change it to straight talk.

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How do I call international


You need to put in the country code first before you can call the number.

Feb 09, 2013 | straighttalk.com

1 Answer

Flashing an at&t lg to straight talk service


You can Not do either.

You can't change an imei. and straighttalk will not allow another carriers phone to be used on their services.

Straight talk only uses versions towers. The rest of the company is Tracfone. Tracfone doesn't play well with othere

Nov 16, 2011 | LG Vu CU920 Cellular Phone

1 Answer

Can i make my lg 8300 work on straight talk?


No. Straight Talk refuses to allow Verizon phones to be used on their service.

Straight talk only uses Verizons towers, they are a tracfone company, and tracfone doesn't accept any phones but their own.

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Tracfone service disabled


Go here.... http://www.tracfone.com/case_select_action.jsp?nextPage=case_select_action.jsp&task=tech_support and enter your serial number.. then click on "Prepaid Service Disabled" ... It'll tell you how to fix it.

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