Question about KitchenAid Refrigerators
Noise comes from the inside, started rattling noise a few weeks ago.
Posted by Anonymous on
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Posted on Jan 02, 2017
I am somewhat of a fix-it guy and here is my take....I also have the same refridge with other problems, and have done alot of research and discussions with the local repair techs and Factory rep. Here we go: The Samsung models are very prone to problems arising from power fluctuation's that fry the motherboards. One problem may be that the defrost circuit fails and the unit freezes up causing a lack of cooling and loud banging of the compressor. To run a diagnostic of the unit, you need to press both power freeze buttons for 10 seconds beeps will sound and release, the dashes on the display showing if any circuits are bad.(self diagnostic) This is what the service guy will do then come in with the part and replace. With a bad board, the diagnostics reveals no problem and the service agent will just start replacing parts, at your expense! Also the part #'s will show discontinued but they just changed parts #'s.. Be careful, my dealer said all parts were no longer available....he was wrong! Motherboards are a bear, I believe my model has 3!Most techs are not familiar with Samsung and will not be able to correctly diagnose the problems, mine came out and said it! "We do not Know and the factory will not give us any idea what the problem is" We're sorry! That was 3 month ago, and now I have a beautiful yard fixture! a $1400.00 yard fixture!! hope this helps someone..
Posted on Sep 06, 2007
I had the same problem. I found the buzzing noise was caused by ice build up around the fan motor inside the freezer. I believe water must have leaked down around the fan during a defrost cycle. I removed the ice maker, the ice cube bin and ice dispenser auger motor. It sounds complicated, but it isn't too bad. The ice maker and auger are connected with quick connect plugs. So just unplug, remove the screws and remove them from the freezer. You will need to remove several other screws as well, I believe 11 in total as well as the top freezer rack. This will give you access to the white aluminum panel that runs from the top of the freezer to about halfway down the back of the freezer. After you remove the aluminum panel you will see the fan about half way down the freezer. I found a lot of ice around my fan. The fan blades were hitting the ice causing the buzz. Remove the ice and the buzzing is gone. It took me an hour to complete this repair. I hope this helps.
Posted on Feb 05, 2009
There are 2 areas it could be in....The upper area where the evaporator fan is....or the lower area where the condenser fan is..
If it is in the freezer...when you open the door there should be a button that the door connects with that you can hold in manually to make the fan engage..and listen for the noise..the odds are if it were ice build up....your thumping the fridge would not make it stop ..since the thumping would not remove the Ice...it would continue to build up and the fan would eventually stop completely and everything would warm up. It could be a loose stap that holds evaporator lines in place or a motor mount that is loose ..
Or it could have to do with the condenser fan..where the compressor is.The compressor and condenser coil are located underneath the freezer section of your refrigerator. There is some tubing connecting the compressor to the condenser coil. There is also a condenser fan to cool the condenser. To access these parts the refrigerator has to be pulled away from the wall. If you pull the refrigerator out go slowly and watch the tubing that connects from the water valve on the back of the refrigerator to the water cut off at the wall.
Remove the power from the refrigerator. Remove the lower panel on the rear of the refrigerator. Look inside for anything loose. Locate the condenser fan motor and blade. These are the areas to stay away from when power is applied. Plug the refrigerator back in being careful to avoid the condenser fan motor and blade. Wear gloves to prevent burning yourself on the hot refrigerant lines and try touching tubing and lightly pushing and pulling to see if you can cause or stop the noise.
Generally a rattle or hum is caused by a refrigerant line touching part of the cabinet or base pan. If it is not repaired it may rub a hole in the refrigerant line causing the refrigerant to leak out. If you don't feel comfortable trying to correct it, you should schedule service and let a technician repair the refrigerator.
I hope this helps...please rate me ...thanks The Fang
Posted on Mar 27, 2009
I also have a new Whirlpool Gold fridge (bottom freezer with French doors) and it was making a knocking sound. The knocking sound would start when the fridge kicks in and starts running to cool, and would last for about a minute or less and be a slow knock.
I called Whirpool customer service since it is new and on warranty. They sent out a technician and he said the knocking is from gas/air built up in the copper tubing for the freezer because the copper tubing is too cold, and when the fridge first turns on it forces the air through, making the knocking sound.
His "fix" was to adjust the copper tubing so that it is closer to the heat of the motor/compressor and heat of another copper line so that the cooler line stays warm so the air/gas doesn't build up. His fix worked slightly, but the fridge is still knocking, just not as bad and not as long - it knocks fast for about 5 to 10 seconds instead of a minute.
Going to call customer service again soon and see where to go from here.
Posted on Jan 05, 2010
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