Question about Computers & Internet

1 Answer

Black screen with "Start-up test" failed, hard disk not exist

When I turned on my laptop a screen popped up telling me to do a start-up test. When I clicked to do the test, a black screen came up with "Start-up test" failed. Hard disk not exist. Now I cannot turn off the computer or get out of the black screen. Could someone please help?

Posted by on

  • Pat Cooksey
    Pat Cooksey Apr 01, 2014

    I have Windows 7 OS. I cannot turn off the computer or do ANYTHING like change the screen, go to the recovery, RUN CHKDSK, I can't do anything! It's as if it is locked on that screen.

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 446 Answers

Hard drive is damanged

Posted on Apr 07, 2014

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad
  • 1 Answer

SOURCE: Toshiba Laptop will not start up!Toshiba A135-S4666 lap top satellite

i have had the samething happen recently it seems if you disconnect from internet prior to logging off take out the battery after shutdown leave it out till nexttime you need the com itll start i tried this the last couple days after a month of it not starting right or not at all tried all the solutions posted this has worked for me i took out the little battery that keeps the clock set at right date and time so when i do get it started i just click on the clock and reset the date and time i dont know if pulling the battery is necessary but i actually snapped mine by mistake but atleast i can get it too start so far everytime thank god for little miricales acers ok but not ths model for sure themodel is ace 5050 aspire

Posted on Sep 14, 2008

  • 3940 Answers

SOURCE: A hard disk problem is preventing windows from starting.

The black screen with flashing cursor can be caused by the files needed to boot being located in sectors of the hard drive that can no longer be read.

You can try booting to the XP CD, and go to recovery console and RUN CHKDSK /F See if that fixes the file structure and allows the system to boot. If that fails, you can try a repair installation of Windows. If that fails, the most likely resolution is replacing the HDD and reloading Windows and the drivers.

Posted on Jan 31, 2009

  • 1 Answer

SOURCE: screen displays for 1 minute then turns black

Ok, so I have a Dell Inspiron 2650 with the same problem. Screen randomly turns off (or rather the backlight of the screen turns off, and if you look closely enough the screen itself is still on). Using the function key mentioned above, or closing/opening the lid brings the screen back for a while, but the problem repeats randomly every few seconds.

Now, this just started happening a couple of hours ago, and after stripping my computer, found that there is a fan at the back of the machine (roughly in the middle) that blows directly onto the graphics card heat-sink. This fan seems to not be working at all.

I have currently got a normal upright fan blowing directly onto the back of my computer, and this seems to reduce how often the screen turns off substantially.

Still experimenting, but will keep you posted.

Posted on Mar 10, 2009

  • 136 Answers

SOURCE: i did a hard disk self test and it said #10008 replace hard disk.

there is some problem in your Hard disk.
You can defragment all drives.
if the problem still there, you can try to format your disk.

Posted on Sep 24, 2009

  • 72 Answers

SOURCE: Hi!My laptop (HP G7000)can not

Your hard disk has indeed failed, this is not an indication of a spyware problem. Your best bet, if the laptop is under warranty, is to contact HP for a replacement hard drive.

If, however, your are out of warranty or would prefer to do it yourself, it appears your laptop has a 2.5" SATA hard drive. You don't need a huge one, your failed hard drive was probably between 80-160GB. Do not get a hard drive with a PATA/IDE interface, or a 3.5" hard drive, as these will neither work nor fit in your computer.

There are several screws on the bottom of your laptop. You will not likely need to remove the entire laptop case, and many times the bottom of the laptop is labeled with icons or a description of the component beneath the panel in question. When you replace the hard drive, pay attention to the orientation of the old hard drive, as well as where any different size screws were placed.

Finally, you will need to restore your computer with a set of disks. As you will be replacing your hard drive, any restore partition that was previously on your computer will have been lost.

Please let me know if you have any other questions related to this issue. Thanks!

Posted on Aug 11, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

90B fan error


Start your notebook and start tapping the F2 key. In the diagnostic screen perform the hard disk diagnostic. If the diagnostic reports a hard disk smart test fail, then your hard disk is failing and must be replaced. That is the only way you will be able to return your notebook to useable condition.
If hard disk is ok I suggest you goto HP support Forums at
http://h30434.www3.hp.com/t5/Notebook-Lockups-Freezes-Hangs

Jan 23, 2014 | HEWLETT-PACKARD Pavilion dm4-1265dx...

1 Answer

I am having issues with my laptop Dell Vostro 1510. Getting a black screen and white cursor in the upper left hand corner.


The error code indicates that the system is not able to access or detect any Hard Disk Drive.
If comfortable you can try the following:
1. Open your laptop following the below guide
2. Look for the Hard Disk Drive
3. Remove it from the system
4. Re-seat the Hard Disk drive
5. Re-start the system

If still the HDD is not detected I am afraid to say that the Drive is gone bad and needs a replacement.

Kindly feel free for any further clarification or assistance.

How to take apart Dell Vostro 1510 notebook

Sep 13, 2012 | Dell Vostro 1510 Laptop

1 Answer

Laptop won'y start up has non-system disk or disk error


The error PXE-E61: Media test failure usually means the hard diskhas failed or the hard disk needs re-seating or the disk controller is faulty.First - re-seat the harddisk and reboot the computer. If the computer does not boot up then reboot andgo into the BIOS configuration to see if the BIOS detects the hard drive. If itdoesn't detect the hard drive then it could be faulty.Then the hard drive needsto be replaced in the computer/laptop, Windows installed and the computer orlaptop's device drivers plus your programs etc. to get a functioningcomputer/laptop again.

May 02, 2012 | HP Computers & Internet

1 Answer

I am unable to start windows after I formated all existing partitions. Now as my computer boots up it starts to load and say's "BOOTMGR is missing.. Press Ctrl+Alt+Del to restart


The problem could be with the hard drive or internal hardware.

in order to figure out the exact problem, perform hard drive self test.

here are the steps:

turn on the notebook and keep tapping f10 key until BIOS screen comes up

select Diagnostics option using arrow keys

select primary hard disk test

quick test starts followed by comprehensive test .. it may take an hour

if test fails, u need to replace the hard drive

Apr 21, 2011 | HP Pavilion dv6226us (RP297UA#ABA) PC...

1 Answer

BLACK SCREEN WITH CURSOR NOW WITH A BLINKING LINE


Sounds liek your hard drive has failed, search ebay for this model of laptop with hardrive at end of yoru search, not 100 percent sure but im nearly 90 percent sure its hard drive failure.

Dec 03, 2009 | Gateway P-6313 Notebook

2 Answers

Windows does not start up upon booting, instead a black screen comes up and a few lines come up saying something along the lines of media not found. and this repeats itself without ever leaving the screen....


there should be somthing that tells you to press f12 or f2 to set up i believe your machine is not booting the hard disk first once you get to the boot menue you can change this setting

Sep 10, 2009 | HP Compaq Presario V2000 Notebook

2 Answers

Recovery options onboard hard drive


Your hard drive is bad. That is what the SMART test is telling you. Replace the hard drvie.
Mike

Jul 20, 2009 | HP Pavilion dv4000 Notebook

1 Answer

Laptop will not start past loading bar.


To check if the hard disk is faulty, check the BIOS setting to see if the hard disk is detected. The BIOS may have a hard disk diagnostic utility, if so run the diagnostic.
Another way to check the hard disk. Remove the hard disk and connect it to an USB hard drive adapter, then plug it into a working computer's USB port. The computer should detect it as an external hard drive and if you can see, open the folders and files then the hard drive is OK, if not then you need a new hard drive for your laptop.

Jun 24, 2009 | Gateway T-1631 Notebook

1 Answer

Boots halfway then it stops.


That is a sign of Hard Disk Failure or bad clusters due to inproper formating

Perform this tests to ascertain your Hard disk durability
1. Turn Off the computer
2. Restart it, Press F2 to go to the BIOS at the black screen when the PC comes up displaying the manufacturers name:
3. Goto the Advanced Menu or the Menu Option that displays your Drives.
4. On the drive that has the problem, select the option that performs a hard disk test.

This would take sometime and at the end, the result of the test would tell if your Hard disk is bad.

A second option is to use a reliable hard disk partition software like partition magic to reformat and repair bad clusters and damaged sectors in your harddisk

Click here to download it and use it if the first option fails:
http://www.soft32.com/Download/free-trial/Partition_Magic/4-151-1.html

May 21, 2009 | Gateway Computers & Internet

1 Answer

Start up problem


This generally indicates a hard drive failure. You can try to do an operating system repair with the recovery or operating system disc, but most likely you will need to replace the hard drive.

When you see the IBM screen you need to enter the boot menu. On this screen it tells you what to press to get to the boot menu. Place the recovery or operating system disc in the drive, and select the CD drive from the boot menu, then follow the directions. If the repair doesn't work, then reformat the hard drive and install a new operating system. If you have any issues during or after the format or install, then the hard drive has failed and will need replaced. You want to do a full NTFS format, not the quick format, if the hard drive is bad, it won't format.

Aug 08, 2008 | IBM ThinkPad T30 2366 Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

76 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...