Question about Western Digital My Book Essential 1TB External USB 2.0 Hard Drive

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Wd 1 tb - shows no disc space left, but the files on it don't take up much space.

I have deleted files from this external drive, and it seems that it doesn't recognize that i've done so.

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  • A Jacaman
    A Jacaman Apr 01, 2014

    Thanks for the info. I did already try a Check Disk and Defragment, but that didn't help. I'm on Windows OS. I will look for the hidden Recycle file - that sounds like a sure bet!

  • HazzerJ Apr 01, 2014

    Alternatively, if you have another medium to store you files you can move the files over and then format your 1TB drive. You can do this by right-clicking it in explorer. Pick Quick Format and set the file system to FAT32 or NTFS (I prefer the second myself).

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Depending on the Operating System you are using (i.e. Windows or Mac OSX etc.), they deal with deleting files in different ways. In the case of an Apple Mac, it doesn't actually delete you files, but instead moves them to the recycle bin which is located ON your external hard drive. This means that in order to make the space available, you have to empty your recycle bin on your desktop whilst the hard drive is plugged in and it will empty the folder for you. Or look for a hidden folder on the root of your Hard Drive called Recycle and delete it (it will be recreated by your system when your system needs it).

Alternatively, 1TB is a large drive meaning that it is possible that your file structure has become "fragmented". Don't worry yourself with the specifics, but if you right-click on the drive and access the Properties, choose the Tools tab and use the Defragment tool. Also it might be worth using the Check Disk For Errors option, although Defragment is more relevant in this case.

If you run through these basic troubleshooting steps listed above I hope you will gain access to your cleared space.

Posted on Apr 01, 2014

  • 1 more comment 
  • HazzerJ Apr 01, 2014

    I am assuming that you need the files that are on it? Because an alternative that would almost certainly work would be to copy the files onto another medium and then format the drive fresh. You can do this with a simply right-click -> Format, choose "Quick Format" and make the file system FAT32 or NTFS (I'd pick the latter myself).

  • A Jacaman
    A Jacaman Apr 01, 2014

    I do not need the files. They are backups, but I can run another full backup once I've regained the disc space. I like the idea of just reformatting. However, I just went back out to find it and now it is altogether missing from my list.

  • HazzerJ Apr 01, 2014

    It sounds like you are having issues with your hard drive, is it an old device? It is possible the disk is failing (meaning it's heading for the tip) which would be a shame, but not unlikely for a hard disk as they always have a finite lifespan. However, your best bet to sort it out is either to plug it into another machine and see what happens, or to right-click on Computer (in start menu) and select Manage. From the list on the left select Disk Management and check to see if the device appears in the list. If so, right click it and assign it a fresh drive letter. Otherwise, I might consider investing in a new hard drive!

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SOURCE: WD External Drive-USB recognize, but no icon, can't access

1. Right click on My Computer > Manage;

2. On the new window click on Disk Management, on the right side, right click in the USB Volume and chose "Change Drive Letter and Path..."

3. In the new window click on "Add..." to assign a letter to your USb drive.

Best Regards

Posted on Jun 24, 2009

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SOURCE: My computer recognizes the WD but i cant view my files

Sounds like to me you already did the troubleshooting. If you cannot get the drive to function properly on another computer and it has the same symptoms, then logic would say that it is your drive. Note to also use a different cable to make sure it isn't the cable. I would try it on at least two more computers to make sure, hopefully with at least XP and Vista.

Posted on Jun 25, 2009

bob_computer
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SOURCE: I have a WD My Book 1 TB external hard drive. It

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly. 5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
 
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.

Posted on Nov 17, 2009

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Low disc space really means nothing, but low disc space.

I understand you have cleared your files, but your going to have to remove more....if you have excessive music, pictures, and videos...try backing them up to a DVD or flash drive, then deleting them off of the computer.

If you cannot seem to clear anymore space the next thing to do would be purchasing an external hard drive. This way you can save files on that drive while not adding anymore to the current drive. You can view some external hard drives here

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