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Sounds like wiring issue to me. I've delt with units like this and there is a wire lead for fan only and a separate one to run the fan when the unit is cooling or heating. I'm only speculating here but I would bet money that this was improperly installed.
Dont get discouraged though because it sounds like its working (for the most part) if you feel up to the task find the manual and check your connections. Otherwise hire a professional.
The fact is, the air handler supplies the voltage, blower, and electric heat. In order for the heat pump to work correctly, the wiring from the thermostat and heat pump need to be hooked up right to the air handler. The thermostat is what tells which component to come on. If the fan stops, but the condenser keeps going, you either have a faulty fan relay on the air handler, faulty thermostat or wiring, faulty wiring at the heat pump, or the contacts on the new unit are sticking, which is highly doubtful considering it is working now. I hope I have helped you understand this a little more. Good luck and don't let them push you around, get someone that knows what they are looking at.
heat rises and cold stays down on the lower shelves,if the evap fan motor isn't blowing this will happen,next time send the brand name and model number off of the machine,open the freezer door,if you don't hear the fan blowing you have a bad evap fan motor,all it does is the freezer gets cold,the fan blows the cold air from the freezer to the fridge section,also if the fan isn't working when you remove the back inside wall of the freezer if there's any ice melt it out with a hair dryer,unplug the machine before you start working on it,call your parts store,give them the model number and they will sell you the parts you need.
Hello, the technician is incorrect. The air should be blowing out the top of the unit and pulling in the air through the sides in order to reject the heat properly. It looks like the fan is wired incorrectly and thus running in tne wrong direction. I would call a differant company and have them fix the problem.
You will have two fans, one fan blows out the rear of the unit that cools the condenser soil, one blows out the front across the evaporator that blows the cold air out into the room. Some window a/c's have whats called a squirrel cage fan assy. that has one motor that runs both fans. So you either have one bad fan motor (the evap fan motor) or you have a bad fan blade that has fallen off the shaft. Also check the filter see if it is clean.
this is a 3 ton unit it still has parts warranty on it if you look inside the fan area of out door unit the reversing valve has 3 copper lines on one side and 1 on the other fyi when giving call for cooling out door fan running? if no check for fuses in disconnect at unit or breaker off in panel remove panel where power comes to unit pull disconnect look at capacitor silver thing with wires on top if swollen on top bad hope this helps some
It sounds like you have a unit called a heat pump. When a heat pump unit is in cooling mode the outside unit blows hot air and the inside unit blows cold air. If the outside unit is blowing cold then the indoor unit is most likely blowing room temperature or warm air. It sounds like the thermostat could be controlling incorrectly or you could have a failed reversing valve which is the device that switches the unit from heating to cooling mode.
The fan for the A/C should blow harder than in heat. The fan should be on high for cool and low for heat. You can change the heat setting for medium but I would not recommend it because it may make heat coming out feel less.
Your thermostat is calling for blower, your fan relay is stuck, or that model had a time delay blower solid state board on it which had the blower relay on it, and it could be bad. I would turn the power off to all of your system for a few minutes and see if this could make something happen.
Sometimes too much dust around the heating elements can cause the heater to switch off to prevent a fire. Check for dust build up first. You can try using a can of compressed air that can be found at many electronic stores.