Question about Citizen CLS621 Printer

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Citizen cl-s621 spool error

After 1st label printed, the printer spool returns error

Posted by Anonymous on

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Posted on Jan 02, 2017

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SOURCE: printing problem

Problem has been solved, thankyou,
Printer was unistalled and then re-installed.

Posted on Jul 23, 2009

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General print error

In many cases, problems will be solved by checking whether the spool is firmly against the label roll. There should be no space between the label roll and the spool. Check this before moving forward.

It could also be a software problem. Try unplugging the unit for a minute to see if the error clears. If this doesn't work, try rebooting your computer, as your printer may be in need of an update.

If you're still having problems after that, contact us at at 800-750-7764 and one of our customer service representatives will help you troubleshoot the problem.

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