Question about Dell Studio 1537 Laptop

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Dell Studio 1537 (Vista) Integrated Webcam no longer working??

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I have a Dell Studio 1537 with Windows Vista
I noticed that sometimes my integrated webcam works well and sometimes not, now not at all, sometimes it worked with the integrated Mic and sometimes worked without it.
Do you know how to solve this issue?
Since the webcam has completely stopped cooperating, I have reinstalled Dell Webcam Central, but it still says “Please plug-in a supported webcam,” which is impossible since it is “integrated.” The webcam components are not listed in the Device Manager, so there is no yellow exclamation point saying there is a problem, but why would it all disappear, or should I ask how? Next, I tired to reinstall the driver, but when it is just about complete, an error pops up saying something like an error occurred and driver could not be installed, no error number or anything. I’ve contacted Dell through chat twice, no help the first time, second made progress, but no solution. They installed virus protection software to scan for viruses, found some, fixed them, didn’t help. Their second option, of course, is to start from scratch. Now we did restore the system back to a later date (hopefully before the problem occurred), but this just seemed to make it worse. I am very suspicious of the Windows Update I performed a few days ago when I believe the webcam was working. I’ve heard of people having problems with updates such as these and then having system problems such as mine. I don’t know if this could be it or not, but I would appreciate any feedback, advice, help, whatever anyone can offer. I’m getting pretty desperate here. The driver not installing has me worried. I would love not to have to start over. Thanks ahead of time for any help.


-- Another strange issue, sometimes when I move my laptop, to place it differently or what have you, I hear a sound from the laptop like the sound of plug-in and unplug USB connection. It doesn’t seem to affect anything or create any problems, but this shouldn’t happen, not?

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The issue could be due to a loose connection of the camera above the lcd panel. Try uninstalling the drivers and shutting down the computer. Once done gently press the area around the webcam. Power on th computer. See if you get any new hardware and if it installs. If no. check in device manager. If you still have a bang on the webcam uninstall all usb root hubs and restart the computer. If still no joy power off the computer. You need to hold down the Fn button (Located next to the CTRL button on the left hand corner) and then power on the system. This will take the system to the diagnostics mode. After running the tests run a custo tests on the webcam.

Posted on Jun 22, 2009

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Posted on Apr 10, 2013

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The noise when you move the computer I think is the free-fall sensor on the hard-drive. I have the same laptop and upgraded the harddrive to one with a freefall sensor and I have the same noise whenever i move it. I have come to the conclusion that that's what it is, but if your harddrive does not have any such sensor then i have no idea.

Posted on Jul 17, 2009

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