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Worst brand in world in quality & service

Hello sir i have purchased a asus laptop Model F501a serial number C8NOCX035527354, At the time of the purchase i have bought your two Year extended warranty pack. from date of purchase i am facing the problem in the machine. i have complained so many times in your customer care. even you can check your records also. but every time they take my laptop to their service centre for 3-5 days. and after some time i start facing other problem. in short time it got repaired so many time. because of this i have to purchase a back laptop for my work because my all work depends on the laptop. i have enquired in the market about your this model i found this model have the problems. so i dont want this laptop any more pls replace my laptop with other model. pls take nessecory action on this on priority basis. because of this laptop i also loose the faith in the asus brand. i have bought this laptop for my office work but most of the time this laptop creats problem for me, and most of the time lying in your service centre.

Posted by Anonymous on

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4 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

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ramesh singh
  • 126 Answers

SOURCE: Complain latter against compacq sarvice center Berhampur

do not speak to the representative speak to the manager or some supervisor and then tell him or her about the prob or tell them for the better business bureau and they will definately help u or ask them for the refund of the money.....

Posted on Jan 29, 2009

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nonontech
  • 4737 Answers

SOURCE: Dear Sir, I purchased Nokia

If you still have the Warranty Card and the Receipt of purchase, they should not refuse you, you can still claim it. Actually, most people think FixYa as the Service Center or Care Center. FixYa doesn't sell or doesn't deal any product/item, but only gives support and service to the customers/people around the world. And honestly FixYa isn't responsible for anything about warranty or validity, except giving supports and instructions.

If you are having problem with your nokia phone, we can help you or assist you how to fix it.

Good luck.

Thanks for using FixYa.

Posted on Aug 14, 2010

joecoolvette
  • 5660 Answers

SOURCE: Nvidia 8600gt 512 MB chipset

The Nvidia GeForce 8600M GT chipset isn't the problem. It's the cooling system.

The cooling system is inadequate. It cannot cool the Processor, AND the Nvidia GeForce 8600M GT chipset properly.

HP knows this.

When the Nvidia GeForce 8600M GT chipset overheats, it comes loose from it's motherboard mounting.

The method of mounting the 8600M GT is connected in a BGA mount.
Ball Grid Array.

To explain:
A) Chip and Chipset are slang terms for I.C. Integrated Circuit.

http://en.wikipedia.org/wiki/Integrated_circuit

B) GPU = Graphics Processing Unit

http://en.wikipedia.org/wiki/GPU

The GPU is mounted on a small circuit board, and then the circuit board has a method of mounting to the motherboard.

With a Processor, the chipset is also mounted on a small circuit board. On the bottom of the circuit board are pins. These pins go down into socket holes in the processor socket.
(Or you have Processors with the socket holes, and the processor socket has the pins)

Instead of pins for mounting, there are round solder balls on the bottom of the small circuit board.
On the motherboard area that the circuit board is to be mounted to, there are a matching number of copper pads.
(We are talking REAL SMALL here. Copper pads about the size of a straight pin head, solder balls about twice the size of this period >. )

The circuit board with it's solder balls, is set into position on the motherboard with it's copper pads.
Heat is used to melt the solder balls, and they solder to the copper pads.

http://en.wikipedia.org/wiki/Ball_grid_array

The cooling system in the HP Pavilion dv9700t Notebook PC (Laptop) consists of a Fan/Heatsink Assembly.

The fan draws air up from the bottom, and pushes air through the fins of the Heatsink.
The Heatsink is attached to a long copper tube.
The copper tube has two flat copper plates on it.

One copper plate sits on top of the Processor's case.
The other copper plate sits on top the GPU chip.

Heat is drawn from the Processor, and from the GPU chip to the copper plates. The heat is then transferred to the copper tube, and then to the Heatsink.

It's a POOR design.

NOT having worldwide warranty? Oh?

Watch the entire video. Also states a method to fix the problem.

http://www.youtube.com/watch?v=bnkQNmKauEc

Posted on Nov 19, 2010

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1 Answer

Add ram to asus f501a


The F501A has one RAM slot- located on the underside of the motherboard. It's a tricky thing to reach, but doable if you have patience. Turn the laptop bottom-up. Remove the battery. Remove the 11 screws from the back cover. The two nearest the hinge are longer than the other 9. They're tiny so put them into a cup as you work. Turn laptop over & grab the top cover in the area of either hinge & gently lift. Use a plastic credit card or plastic flat tool to slide around the edge as you gently pull upwards. There are little clips holding the cover down & they are freed as you push/slide the tool. Once the top cover is free, carefully lift towards you & un-clip the two ribbon cables which are holding it to the motherboard.

Now, in order to reach the underside RAM slot, you must un-clip the cable near the top right (the VGA screen), disconnect the fan, & remove any screws you see that are holding the motherboard down. Then, while supporting the fan, carefully lift the motherboard from the left side, up & towards the right (standing it up on it's right edge)- you may even want to tip the laptop onto it's side as you go.

From here, you'll now have access to the RAM slot. Only reassemble the fan & a couple of screws, then the VGA cable & keyboard cables & test that the RAM is recognized in the BIOS. You can press the tiny power button by reaching under the spot where it normally rests (so you don't have to reattach the entire keyboard/cover right away). Once you see the RAM is detected, then you can fully reassemble.

If you'd like a reminder- just take photos as you go.

Lastly, the maximum RAM is 8GB.



Jan 20, 2013 | ASUS F5 Computers & Internet

Tip

Locate Graphics Card Serial Number or S/N.


Your graphics card serial number is very important. It is there to to identify each graphics card shipped around the world. It is useful when needing support from the manufacturer. The serial number may be located in many places, here are a few of the usuall locations.

1.) The serial number can be found on a little sticker pasted to the out-side of your graphics card box. The abbreviation S/N is often used, it stands for Serial Number.

2.) Similarly a corresponding number is usually also placed on the graphics card itself. Usually it is placed on the flat most side of your graphics card, ie: the side without the heatsink cooler. Again look for S/N.

3.) Some-times the store that you purchased the graphics card from includes the serial number on their Invoice/Receipt that you receive with your graphics card.

This applies to virtually all brands of graphics card, from ASUS, EVGA, Gigabyte, MSI, XFX etc...

Take care!
Norman-Wynne Damstra

on Dec 26, 2011 | ASUS Computers & Internet

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Where can I find a sound card driver for the ASUS laptop? My sound has become corrupted


Visit the ASUS support page, enter your model number, or serial number or ASUS' Automatic Model Detection option. http://www.service.asus.com/#!downloads/c1wax

Jan 11, 2013 | ASUS K73e-bbr7 17.3 Laptop Intel I3 2.3ghz...

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Kenmore serial number vf44745959


hello sir, Please provide the following information so that your issue may be diagnosed properly,what is it? brand name,complete model number The problem, What is happening with what? When it is happening? Are there times it does not happen? Did it just start happening? Did it ever work ? Did any seemingly unrelated event coincide with whatever it is not working? need the model number and brand name, if you need a manual i need the brand name and model number,if it is a riding mower the model number is under the seat.a snow blower the model number is on the rear of the machine, let me know,thank you. !!

Feb 20, 2012 | Kenmore 40494 / 40495 / 40499 Electric...

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Hello Sir/ Madam I purchased an acer aspire 5742 model laptop from pc world in UK but my webcame has not worked in my laptop. So, please how can I start my webcame


You have to download the driver onto your computer, so your computer can know how to work it.
  • You can do this by searching for "brand name webcam driver" (replace brand name with the actual brand of your webcam)
  • Find a link that goes to the brand's website, preferably the support page.
  • Download and install the driver that corresponds with your webcam.
  • That's it! Re-open whatever program you use to look at yourself, and it should be working
  • Please reply if you have any more questions. Good luck, Cooper. (Please give a thumbs up, I do this as a summer job!)

Jul 07, 2011 | Computers & Internet

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Get me internet download manager 605 serial number


Hello,

You can get a serial number for IDM 6.05 only if you purchase it from the website of the product. There is no way you can get a working serial number otherwise. Please visit the website and purchase the product and your serial will be delivered to you by email.

Cheers!

Feb 22, 2011 | Computers & Internet

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Dear sir, i have purchased laptop model no ASPIRE 5745g on 7/02/20111 from care office equipment ltd 4gf fairdeal house,nr swastik cross roads,c g road ahmedabad vide re no 41 dt 7/02/2011 at...


I think you have contacted the wrong place with your comments about ACER quality. You should call ACER at these numbers and directly mention the problem.

1-800-11-6677 (Toll free from BSNL/MTNL landlines). icon_telephone.png 1-800-3000-2237 for India(1-800-3000-ACER, Toll free from Reliance Mobile/Landline. Local call charges applicable for other telecom networks). 1-800-11-6677 (Toll free from BSNL/MTNL landlines). icon_telephone.png 1-800-3000-2237 for India(1-800-3000-ACER, Toll free from Reliance Mobile/Landline. Local call charges applicable for other telecom networks).1-800-11-6677 (Toll free from BSNL/MTNL landlines).
1-800-3000-2237 for India(1-800-3000-ACER, Toll free from Reliance Mobile/Landline. Local call charges applicable for other telecom networks).
0120-3807200 (Standard call charges apply).

9901676677 ( SMS service - Send SMS with system serial no & query for call center to revert back)

Fixya.com is a public site for seeking advise on problems and is not owned by ACER or any other company.

Feb 10, 2011 | Computers & Internet

1 Answer

Sir the battery backup of my laptop is now only 5 minutes.and my dvd-writter is also not working properly.and my laptop's spring is also does not work i.e. its TFT is not stand properly .i purchase it...


Hello
You can get from detail given below:-
Acer Customer Care number India For Laptop , Consumer PC & Projector: 1-800-11-6677 (Toll free from BSNL/MTNL landlines). 1-800-3000-2237 for India (1-800-3000-ACER, Toll free from Reliance Mobile/Landline. Local call charges applicable for other telecom networks). 1-800-816-2237 for US 011-26383170/75 (Standard call charges apply). 9901676677 ( SMS service ) Send SMS with system serial no & query for Customer Care call center to revert back Days: Monday to Saturday (Excluding public holidays) Time :9 AM to 9PM
Good Luck

Dec 29, 2010 | Acer Aspire 4720 Notebook

2 Answers

Repair/replacement of charger under warranty


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Address: 49(505), Surya Nagar, Taron-ki-koot, Tonk Road,Sanganer,Jaipur.
Phone:0141-2720175,
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1 Answer

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Go to Asus website.Find product support and/or downloads and put in your model number or serial number and then get only the drivers for XP.If it has a chipset driver among them be sure to install it first in order for all the other drivers to work properly and without problems.

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