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Hdp5000 error 25

Retransfer film installed but keeps saying no ribbon

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Posted on Jan 02, 2017

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SOURCE: My rimage is printing but

Is there anyway you can send a picture of the disc with the bad print? It may be a worn our roller which is an easy fix.

My email is - info at techwaredist dot com

We to repair work on Rimage Everest II and Everest III printers regularly.

Posted on Mar 24, 2011

  • 1 Answer

SOURCE: not recognizing the print ribbon. I keep getting

I had the same problem and got information to update the printer firmware.

Here is a link to the firmware and it fixed my problem.

Posted on Apr 13, 2011

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I was experiencing the same error message but I noticed it accompanied the Transfer Film 'LOW' warning. Replaced the transfer film and the error message disappeared.

Aug 19, 2012 | Fargo HDP5000 Thermal Printer

1 Answer

Ribbon miscue on cyan fargo hdp5000

There are a few things which could lead to a ribbon miscue. The most obvious would be your firmware. Go to Fargo's site and download the latest firmware patch. Your printer may driver be corrupted, so uninstall and then re-install it. One other possibility is that your printer has a faulty ribbon sensor which would need replacing. I hope this helps

Aug 11, 2012 | Fargo "HDP5000 Single Sided Card Printer,...

1 Answer

It is giving me error 97 and the ribbon it is not break

clean the sensor first the receptive sensor is located UNDER the printhead, You can see the LED light near the bottom of this area. Tilt the printer back to see this area better.

1. Verify the latest driver and firmware is loaded. These are found at this link:

2. Calibrate both the Ribbon and Film sensors. This is done through the driver from the TOOLBOX.

Apr 28, 2011 | Fargo HDP5000 Thermal Printer

1 Answer

We have a Rimage Everest II S/N 06074034 model number. Requesting Transfer paper?? Problem states "Retransfer out"

Hello Spacheco763,
The serial number provided is a DLN5200. I am assuming you are using the Everest II printer with this autoloader.
I don't think the message you are saying is the full message, but I will attempt to help.
If you just changed the ribbon and are getting an error stating there still isn't any left, go into Printers and Faxes and right click on the Everest II. In the drop down menu, choose printing preferences. Click the utility tab and open the Status Monitor. Here you can reset the ribbon count and view the status of the printer and ribbons.
If it is giving you a upper or lower retransfer ribbon error, the sensors closest to the retransfer ribbon need to be cleaned.
If this does not fix your problem, it could be a possible hardware issue. The serial number you provided is not under a service contract and will be going end of service (EOS) very soon. If you would like discuss this, feel free to give our support team a call at 1-800-553-8312 (Option 2)

Dec 06, 2010 | Health & Beauty

2 Answers

Error 97, Ribbon not broke and is new but cannot get past this error

I have the same problem, printer is brand new and i cant get pass this error. by any chance did you solve it? Can any one help plz

Sep 13, 2010 | Fargo HDP5000 Thermal Printer

2 Answers

Ribbon error code 97

Fargo HDP5000 is the most stupid unpractical product and it waste our time and effort
I think HID must stop production of all Fargo Printers
I had a lot of problems everyday from this stupid expensive useless HDP5000

Jul 08, 2010 | Fargo HDP5000 Thermal Printer

1 Answer

Wats do ido if it says film error 244

chek film if its skew fix it or replace the transfer film

Feb 25, 2010 | Fargo HDP5000 Thermal Printer

1 Answer

Fargo HDP5000 HDP5k H5k Ribbon Breaks Error 97

You need to update the printers firmware. 9 times out of 10, this is the issues I see.

Go to Under the support tab, select Drivers & Downloads. From here, populate the drop down menus with Make and Model. Compare the available firmware with the firmware version current installed on the printer.

Hit [Options] then [Next] on the printer to figure out the version.

On this same web page, make sure to download the Fargo Workbench Utility. It gives you the ability to update.

Aug 06, 2009 | Fargo HDP5000 Thermal Printer

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