Question about Kyocera KM-F650 Plain Paper Laser Fax

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KM-F650 fax machine only printing part of fax

The fax machine seems to intermittently print only part of a fax that is sent to it. I have never experienced this problem first hand as the fax machine is in one of our branch offices. The employees at that office claim that sometimes they won't even receive a fax that has been sent to them. I'm not sure where to start on fixing this issue. What are your thoughts on this?

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  • Andrew Prescott Jun 16, 2009

    I believe the fax line is a VOIP line, if that makes sense. I found out someone else in our office was having the same problem, and a firmware upgrade on the router took care of it. They are going to upgrade the firmware on the router at that office and see if the problem persists.



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I don't believe there is anything wrong with your fax machine. I think the receiving party may have a DIGITAL phone line.

If you can make a full copy with your machine then, your machine is OK.

Posted on Jun 16, 2009

  • Leroy Elliott
    Leroy Elliott Jun 16, 2009

    Unfortunately, Voice Over Internet Protocol...VOIP is Digital.

    Fax machines are being killed every day by Digital. As a fax machine technician, i'm becoming a dinosaur.

    The alternative is Scan to email, which is the future.

    Good luck, tho.

  • mahmood raja Dec 13, 2011

    hi i can give sugestion to solve the problem,make the shading of the image scanning unit if no response change the scanning unit



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